I'm so glad that I read the reviews before opening an account at first Hawaiian. It appears that this bank has no Aloha and treats people like crap. Thanks to the customers who shared their experiences so I didn't have to go through the same thing
January 2025
Really poor customer service. Their banking app is practically non functional. Electronic transfers can take days to process. The workers will actively mislead you.
January 2025
I went to the bank to use their ATM, unfortunately the dont have the wireless/tap feature. I am visiting and has different banking. Didnt have a physical card with me. The teller was really nice and tried pointing me to the other bank ATMs that she thought may have upgraded their atm to wireless tap feature.