Hardware Hawaii is a friendly, helpful hardware store that offers a welcoming atmosphere similar to the old days. Unlike big box stores, it has plenty of staff available on the aisles, ready to assist customers with finding items and discussing home improvement projects. The employees are hardworking, knowledgeable, and always willing to help, making shopping a pleasant experience. The store's inventory covers a wide range of projects, and parking is always available. Customers appreciate the great customer service, noting that staff members go above and beyond to assist, even when items are not in stock. Many find the helpful staff and good selection to be better than larger stores like City Mill or Home Depot. Overall, Hardware Hawaii provides a unique, friendly, and supportive shopping experience that keeps customers coming back.
Friendliest most helpful hardware store I’ve ever been in. Centrally located in Kailua and prices were good
April 2024
Customer service is outstanding.The price on items is decent.Me, very happy.
April 2024
If you are old enough to remember when there was a friendly guy in your local hardware store; who knew where what you were looking for was but, also a bit of how to do it!It’s like that when I go to Hardware Hawaii --there is some person that is knowledgeable and available.It’s like a time warp!