The UPS Store #1936 in Kailua is a locally owned business that provides a variety of services including packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing. Customers appreciate the friendly and accommodating staff who are ready to help, even during busy times like Christmas Eve. Reviewers have noted the exceptional customer service, particularly praising team members for their teamwork and support for each other. The store is recognized for efficiently handling tasks such as large copy and binding jobs and Amazon returns, making the process smooth and quick. While the staff is often met with difficult customers, they maintain a positive attitude and professionalism. It is important for customers to remember that when shipping items, batteries must be removed to comply with shipping regulations. Overall, The UPS Store #1936 is a reliable choice for various shipping and printing needs, with a commitment to customer satisfaction. Located across from Foodland, it is a convenient stop for anyone in the Kailua area.
Parking here during the day can be pretty hectic. Its in a mini strip mall with 5 or 6 other stores. Limited parking and could possibly block main road if you decide to wait for a spot
March 2026
I have nothing but praise for the manager of the Kailua UPS store. She patiently worked with me to find a fair price to securely wrap and ship my grandson's swords to the mainland.
January 2026
Kailua UPS store has friendly & knowledgeable staff. It is conveniently located and has adequate parking. It's my 'go-to' place for copying and other office services. Mahalo!
