Verizon Authorized Retailer Victra in Kailua, HI, strives to provide the best possible experience for its guests. The store's knowledgeable and dedicated consultants and managers offer a full range of wireless devices, accessories, and device protection. The mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers praise the friendly, understanding, and knowledgeable staff, describing the service as one of the best Verizon experiences they've had. The employees, such as Young, Chris, and Brandon, are noted for their ability to multitask, provide helpful advice, and ensure a great overall experience. Visitors appreciate the store's efficient and courteous service, leaving them satisfied and beyond satisfied.
The service rep Young was very helpful and nice & able to multitask to help us and other customers. We were setting up multiple new phones and transferring some from other providers so it took ~3+ hours which was a lot but understandable.
May 2024
Ezekiel was super helpful and patient. He got me a great deal on a new phone and helped with bundles to save me money.
March 2024
Very friendly, understanding and knowledgeable staff. One of the best Verizon stores I've been to. Great overall experience all around
