Verizon Authorized Retailer Victra in Kailua, HI, strives to provide the best possible experience for its guests. The store's knowledgeable and dedicated consultants and managers offer a full range of wireless devices, accessories, and device protection. The mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers praise the friendly, understanding, and knowledgeable staff, describing the service as one of the best Verizon experiences they've had. The employees, such as Young, Chris, and Brandon, are noted for their ability to multitask, provide helpful advice, and ensure a great overall experience. Visitors appreciate the store's efficient and courteous service, leaving them satisfied and beyond satisfied.
Today was very busy with only one associate working but despite the wait (out of the control of the employee), I had a great experience. Jensen was SO patient with everyone in the store and stayed calm and friendly the whole time. It set the mood for everyone in the store. I’d come back here but maybe the moment they... read full comment
September 2025
Had to wait a bit, but once served the response was excellent.
September 2025
Justin helped me with the purchase and took time to share how zi could pair the device with my tv.
