Spectrum Store

Cell Phone Stores, Internet Service Providers
Hours: Spectrum Store, located at 46-056 Kamehameha Highway in Kaneohe, HI, is recognized as a leading broadband Internet service provider, offering a range of services including mobile and cable TV. Customers appreciate the friendly and helpful staff, with particular praise for employees like Skye and Salua, who go above and beyond in assisting with equipment swaps, billing inquiries, and service upgrades. Many visitors highlight the pleasant ambiance and the overall positive attitude of the team, making it their favorite Spectrum location on the island. However, some reviews point to issues with wait times, particularly for basic services like returning equipment. Customers have reported waits of up to 45 minutes, suggesting that appointments might improve the experience. While the store allows customers to put their names on a waitlist and receive a text when it’s their turn, this system can still lead to frustration for those who prefer quicker service. Despite the slow service at times, the staff's efficiency and willingness to help stand out, making Spectrum Store a solid choice for Internet, mobile, and cable services.

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1. Kaneohe, Hawaii