Cell Phone Stores in Kaneohe, HI

9 locations found near Kaneohe
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“Matthew K was an exceptional employee. I don't think I have ever received better customer service from AT&T than I did yesterday. He was compassionate, empathetic, considerate, and sympathetic. He answered every single one of my questions, and left me feeling safe and secure in being a loyal AT&T customer. This man deserves Recognition from your company because his vibe puts people at ease in some of the toughest situations or complicated tasks.”

4.4 Superb29 Reviews

“Kawika was absolutely awesome and so helpful. He actually went beyond his working hours just to make sure I was satisfied with everything before ending the call. The store closed at 6:00pm and I called in at 5:55 just for a quick question because I knew they were closing soon and we ended up hanging up the phone at 6:25. So thank you kawika over at the kaneohe location!!”

4.6 Superb14 Reviews

“Cricket recently moved here from the old shop on Kamehameha Highway. This one is more convenient and better parking! Stopped in today to add a line. My wife and I have been Cricket customers for years and love them because of their service and how easy they make the cellphone experience, especially compared to the other companies. Ray was working with a customer, but when I walked in, he greeted me and let me know he would be with me soon. He even gave his name and asked for mine. Once he did help me, the quality of his customer service remained exceptional. He discussed my options, explained the price points and policies, and went over all the stuff that I needed to know. Walked out of the store with a new phone, a new line, and a positive experience. Recommend this store, this provider, and Ray's customer service.”

4.9 Superb8 Reviews

“Denzel was super friendly, knowledgeable, and fantastically helpful with the upgrade process. He stayed with us even as the store almost closed, took care of the sim/esim activation and kept professional throughout.”

4.3 Superb28 Reviews

“As soon as I walked into this Verizon store a woman immediately came up to me asking if I needed any help. I was there to only ask about their different internet plans to it was only going to be a short visit for me where I wouldn't be looking around for anything else. She was awesome and I wish I had written hr name down but I'm sure she will remember me if she reads this review. She also didn't best around the bush like other stores did to me and gave me only exactly what I wanted to know about unless she had a better option for me in which she did and if I could rate her as well she'd get 10 stars. I will be going back to this Verizon to do on the advice she gave me. I only go on that side of the island once a month so I'll be back there in about 3 weeks and then I'll be a part of the Verizon Plan. Aloha”

3.5 Good13 Reviews

“Went in this past Saturday to look at a new iphone. Was just going to look at it, but decided on a impulse buy to get it. Angela was very helpful and took over after my salesperson had to leave for the day. She was great to work with and very patient and answered all my questions. Love the new phone so far.”

2.7 Average3 Reviews

“I had problems that I couldn't identify and I believe it was Ryan fixed problem, showed me how to do myself and didn't make me feel incompetent. I am extremely happy.”

3 Average5 Reviews

“Joshua at T-mobile store in Kaneohe is awesome! On 9/16/2023, Joshua provided total quality customer service applying expertise in tech field to my T-mobile account. Accordingly, Josh warrants a 5-star rating. Kudos and many mahalo to Joshua for exemplary service.”

3.3 Good27 Reviews

“Nice ambience but hard to know how many are ahead of you that are either walk-ins or reservations. Customer service agents were pleasant and efficient. Strongly recommend making an appointment well in advance.”

2.7 Average48 Reviews

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