The United States Postal Service at 46-036 Kamehameha Hwy in Kaneohe is known for its friendly, helpful, and professional staff. Customers appreciate the welcoming attitude of employees like Malia, who goes out of her way to ensure all customers are taken care of with a smile. The staff are described as courteous, accommodating, efficient, and caring, creating a positive experience for visitors. The post office is also praised for its reliable service, especially during busy times like the holiday season. Customers have shared stories of staff members like Davin and Kalei, highlighting their helpfulness and dedication. Kalei, in particular, is recognized for her excellent customer service, her ability to communicate well, and her care for packages, even in challenging situations such as lost or misdelivered items. Despite occasional issues like packages marked as delivered but not received, the team at this location works diligently to locate packages and resolve problems. Customers feel confident knowing the staff treats each package with care and professionalism. The local carrier, Malia, is also appreciated for her consistency in delivering mail efficiently and with a friendly attitude. Overall, the Kaneohe Post Office is highly regarded for its friendly staff, efficient service, and commitment to customer satisfaction, making it a trusted place for mailing needs in the community.
The clerks here are so friendly and helpful! Each time I have taken a package to mail the clerks are efficient and knowledgeable. They clearly explain the different options and prices. I feel able to make a quick decision on the best option.
June 2024
The postmaster was amazing and extremely helpful. Thank you so much!
June 2024
Never had any issues here. Staff are really friendly and helpful.
