The United States Postal Service at 46-036 Kamehameha Hwy in Kaneohe is known for its friendly, helpful, and professional staff. Customers appreciate the welcoming attitude of employees like Malia, who goes out of her way to ensure all customers are taken care of with a smile. The staff are described as courteous, accommodating, efficient, and caring, creating a positive experience for visitors. The post office is also praised for its reliable service, especially during busy times like the holiday season. Customers have shared stories of staff members like Davin and Kalei, highlighting their helpfulness and dedication. Kalei, in particular, is recognized for her excellent customer service, her ability to communicate well, and her care for packages, even in challenging situations such as lost or misdelivered items. Despite occasional issues like packages marked as delivered but not received, the team at this location works diligently to locate packages and resolve problems. Customers feel confident knowing the staff treats each package with care and professionalism. The local carrier, Malia, is also appreciated for her consistency in delivering mail efficiently and with a friendly attitude. Overall, the Kaneohe Post Office is highly regarded for its friendly staff, efficient service, and commitment to customer satisfaction, making it a trusted place for mailing needs in the community.
Duncan Drive customer …. We are SO HAPPY Precious is back as our mail carrier!!! 🎉 She is the BEST because she’s always friendly and she knows her customers & their dogs. Neighbor ‘s dog, Harlee, is a happy dog. 🌟 Thank you!! P.S. The other mail carriers were good, too.
April 2026
After the counter was closed, the self serve system allowed us to pack a flat rate box, make a mailing label with bar code for delivery from the kiosk, pay for the delivery at the kiosk, and drop off the box, after normal hours in the package slot.
January 2026
I want to thank Candace as she helped with using the Kiosk and I left my tape dispenser and she kindly retrieved it and brought it to the back on Kawa St. So, thank you Candice and thank you for picking up the phone call, too 😊
