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July 2025 by Jill Matro
The clerks here are so friendly and helpful! Each time I have taken a package to mail the clerks are efficient and knowledgeable. They clearly explain the different options and prices. I feel able to make a quick decision on the best option.
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June 2024 by Sarah P
Slow service
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June 2024 by Amanda Watson
The postmaster was amazing and extremely helpful. Thank you so much!
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June 2024 by Lee Briola
Never had any issues here. Staff are really friendly and helpful.
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December 2023 by ashtes
Despite the busy holiday season, they are always friendly & helpful. Even if I didn't live in Kaneohe, I'd probably drive out to this location just because they're so nice.
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December 2023 by Dustin Crawford
They are the nicest and most helpful USPS I've ever been to.
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September 2023 by Marie Kanealii-Ortiz
helpful staff
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August 2023 by Alexandra D
Davin was so helpful! Thank you so much, wonderful attitude and walked us through our unique packaging needs. Thanks to Bill as well. ?
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July 2023 by athenadiaries
So far, not happy. All packages are repeatedly “held” instead of delivered, and I’m always home to receive them. It’s like they don’t even try.
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May 2023 by Joseph Evans
It is a pleasure to have a superior mail carrier. Malia goes out of her way to make sure all customers in the neighborhood are taken care of with all their mail daily. She is thoughtful, courteous, friendly, accommodating, professional, efficient and always has a smile on her face. We are all quite fortunate to have her on our route. The staff at the Kaneohe post office are also friendly, efficient and professional too, especially the male staff person who works in the back sorting area. I'm not sure if he places the mail in the post office boxes, but he assisted me late one evening with a large box that was stuck in the drop box inside.
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April 2023 by Laura K.
Okay, let me start by saying that I'm not usually the type of person to either read or write reviews about places like the Post Office. It's just sort of those places you deal with whether it's good or bad, I don't ever go with an expectation of top tier customer service.However, over the years the Kaneohe post office has proved to me that they can and do offer exceptional service! Within the last 3 years, I had a few issues with packages 1) a moving box that was lost in transit for over a month 2) a package that was marked as delivered but not received 3) another package that was marked as delivered but also MIA Kalei was helpful in all 3 situations. He was very communicative over email, and really made me feel like he cared about locating my box/packages. Even before the packages were located, I felt a sense of relief knowing that Kalei was working to find it.The most recent MIA package turned out to be a scam (the person we bought the item from changed the address on the shipping label) but Kalei and his team were still able to locate the trash-filled package even though it went to a different address. Sucks that we got scammed, but nonetheless we are thankful for the team at the Kaneohe Post Office for helping us confirm our suspicions.We hope we never have to contact the post office again for this type of issue, but I am at ease knowing that Kalei and everyone at the Kaneohe Post Office treats each package like it were their own.
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January 2023 by Max Attison
Delivery driver not using nature's most beautiful creation ie the prefrontal cortex to it's full capacity. Just taking whatever excuse can to not deliver and move on to next package. I recommend mindfulness training.
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October 2022 by mac.kenzie808
Can update your guys hours. Says 4:30 but the place is closed and locked up at 4:10.
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September 2022 by Kristal C
Very friendly staff!
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August 2022 by Gary R
??Just a short but concise one, as a female there Kalei, with her disposition or personality she'd make practically anyone's Day brighter not easily described but I think most would know my intended conveyances of EXCELLENCE‼
