Verizon Authorized Retailer - GoWireless in Kapaa, HI strives to provide the best possible experience for its customers. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store's mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have consistently praised the outstanding service provided by the store's employees, particularly Natasha and Josh. Natasha is described as the most knowledgeable, professional, and genuinely happy customer service representative that customers have encountered at Verizon. Customers have also expressed their appreciation for Josh, who works well with Natasha as a great team. The store's commitment to customer service is further demonstrated by the praise for Caleb, who was able to quickly and effectively troubleshoot a customer's phone issue. Overall, Verizon Authorized Retailer - GoWireless in Kapaa, HI is known for its excellent customer service, knowledgeable staff, and dedication to connecting technology with its customers' lives.
Caleb is the best made my experience so amazing he helped me save money on my bill for my phone and Apple Watch. He’s honest and made the interaction helpful and joyous.
May 2026
Caleb was awesome and made multitasking with multiple costumers look like an art. Mahalo
April 2026
Came in last night to replace my wife’s phone that got water damage and wouldn’t turn on at all. They were about to close and Caleb stayed late to help us out. He was very friendly and professional. Best experience I’ve had at any Verizon.
