“I had a really good experience with two gentleman who worked specifically in the Wood department. Jon and Kimu. They went out of their way to help me in detail and showed a high level of customer support. I really appreciate their guidance and assistance they gave me. Top notch”
“Matt Pangelinan was super helpful! He listened to my needs and offered relevant options. He worked with me to ensure I would get the items I needed in time. I highly recommend Matt!”
“I had ordered a bunch of items online with Home Depot, Store 1702 in Pearl City, HI. I got the emails and text messages telling me that my order was ready for pickup. When I first arrived in parked in the "Curbside Pickup" area, I was approached and asked for my order number and ID. When they found out that I had a lot of items to pickup and some of these items were very large, they asked me to pull up to the PRO area and see one of their employees in that section. I was approached by an employee, Denny Whitworth. He was very polite and asked if I needed help. I explained to him that I was there to pick up an order. He explained to me that the concrete that I was picking up was very heavy and didn't think my Toyota truck would be able to carry the entire order in one trip. He hand-carried the 80# bags of concrete and loaded them one at a time onto my truck bed. We took about 15 bags on the first trip and the truck struggled with that. When I returned the same day, he hand-carried another 19 (80# bags) into my truck. Each time I came back, he was there with a smile and helped me each time with the greatest customer service. He works hard and quick. He's very attentive and goes the extra mile by really helping out the customers. He's a great employee and you guys should see about making him a manager. He's a hard worker, very polite and you can tell he's smiling under his mask (COVID-19). Awesome guy and I'll be sure to tell him "howzit" each time I come to this store. Great work etiquette...”
“Came here to buy a Christmas tree because they had a sale, Ryan who work here is vey helpful and friendly, he helped me with my tree and even took the extra time to get some new ones out in the back.”
“Great place to select a variety of plants, garden supplies, different types of bags of soil, concrete blocks etc. Picture is of new garden area with all plants, concrete blocks and soil from Home Depot Garden Center.”
“Shop local, and support local when you can! Whenever I need to do something around the house, and need some sort of hardware supplies, I normally like to give my business to a local company, as we should help local businesses stay afloat, as they provide jobs & support within the local community. City Mill is my hardware store of choice! Now don't get me wrong..........I do shop at Home Depot & Lowes at times when I am looking for something that City Mill doesn't carry, or if I am on da cheap where I wanna save a few bucks! Lol! I was working in Ewa Beach this past week, and I remembered I needed to buy something, as I was fixing something on our garage. Luckily, City Mill was in the same shopping complex on where I was working, so I decided to pop on in to check it out! Located at the Laulani Village Shopping Center, you'll find City Mill towards the opposite end of the mall (from Safeway) as the store is just next door from Petco. Like any hardware store, you'll probably find whatever you need here for home improvement, and I even saw that they carried some pet supply items, too! Got what I came here for, and I even noticed their prices for the item I was looking for was even cheaper (lower) than Home Depot, or Walmart! Shop local, and support local whenever you can my friends!”
“Large selection of household items. Newly opened large gardening department on the Diamond head end of the store. I came to look for an lawnmower or mower parts. Unfortunately they only stock 1 replacement blade and a spark plug tool.”
“On March 26 we were replacing flooring that got water damaged from the Kona Low rains and received very helpful and professional customer service from William in the Flooring Department. We brought in a piece of flooring to try to color match and he knew from memory exactly what color would be closest, showed it to us, and helped us load up 7 heavy boxes, no problem.
We also had to replace an exterior door and William knew all about doors too and didn't hesitate to assist us. We weren't sure if we had the right door that we needed but we talked about measurements and safety/security and he reassured us we chose correctly. However, when we went to the Door Department prior, there were 2 sales associates sitting at desks, one guy was older and heavy set on his computer, the other younger and he looked stoned playing with office supplies in his desk drawer. Both of them ignored us standing next to their desks until we politely told them we needed assistance replacing an exterior door. The fat hairy guy never got out of his chair but pointed to an aisle and said head to the backside and find them there. We were confused about finding the correct measurements and had a question about fire resistant doors so we went back to the sales guys. The stoned looking guy was there by himself still playing with office supplies and when we asked him if he knew what makes an exterior door fire resistant he never got up, mumbled the question back to us, then said so that's what you want to know right? We just walked away shaking our heads. Then we found William in Flooring and he approached us before we even needed assistance and we ended up having the most positive buying experience at Home Depot.”
“Irie and Donna in the garden department were AMAZING in the purchase of a patio set. Bryant and Mark were able to help my inlaws load up patio furniture with ease.
We appreciate all the help. Super friendly and grateful for this top notch customer service.”
“Michael in appliances, You rock braddah! Thanks for the quality sales and technical support in selecting a new W/D stack. NGL as I said to you in person, you are the best I have ever experienced in all my years of home appliance purchasing. Thanks!”
“We were looking for a couch and found what we wanted less than 30 minutes! And we also got to pick it up at the warehouse on the same day! Thank you so much to Russ for helping us!”