Home Improvements near Kapolei, HI

“Went in looking for a bed frame to go with my adjustable bed. Found one on the floor that was available for immediate sale. Purchased the item, came back in an hour and it was taken apart and packed in plastic wrap. Got it home, put it together and I love it.”

“Needed a new aerator for my sink faucet, I had no idea there were so many different types of keys and sizes, but Roger helped me find just what I was looking for! Really appreciate the assistance, knowledge and customer service!”

“Shereen was very patience and helpful with us in determining what dining table and sofa to purchase. She made sure we knew what material they were made from and the cost. She didn't push us to buy anything but let us make up our own minds as to what we bought. She is terrific.”

“I had ordered a bunch of items online with Home Depot, Store 1702 in Pearl City, HI. I got the emails and text messages telling me that my order was ready for pickup. When I first arrived in parked in the "Curbside Pickup" area, I was approached and asked for my order number and ID. When they found out that I had a lot of items to pickup and some of these items were very large, they asked me to pull up to the PRO area and see one of their employees in that section. I was approached by an employee, Denny Whitworth. He was very polite and asked if I needed help. I explained to him that I was there to pick up an order. He explained to me that the concrete that I was picking up was very heavy and didn't think my Toyota truck would be able to carry the entire order in one trip. He hand-carried the 80# bags of concrete and loaded them one at a time onto my truck bed. We took about 15 bags on the first trip and the truck struggled with that. When I returned the same day, he hand-carried another 19 (80# bags) into my truck. Each time I came back, he was there with a smile and helped me each time with the greatest customer service. He works hard and quick. He's very attentive and goes the extra mile by really helping out the customers. He's a great employee and you guys should see about making him a manager. He's a hard worker, very polite and you can tell he's smiling under his mask (COVID-19). Awesome guy and I'll be sure to tell him "howzit" each time I come to this store. Great work etiquette...”

“Came here to buy a Christmas tree because they had a sale, Ryan who work here is vey helpful and friendly, he helped me with my tree and even took the extra time to get some new ones out in the back.”

“Shop local, and support local when you can! Whenever I need to do something around the house, and need some sort of hardware supplies, I normally like to give my business to a local company, as we should help local businesses stay afloat, as they provide jobs & support within the local community. City Mill is my hardware store of choice! Now don't get me wrong..........I do shop at Home Depot & Lowes at times when I am looking for something that City Mill doesn't carry, or if I am on da cheap where I wanna save a few bucks! Lol! I was working in Ewa Beach this past week, and I remembered I needed to buy something, as I was fixing something on our garage. Luckily, City Mill was in the same shopping complex on where I was working, so I decided to pop on in to check it out! Located at the Laulani Village Shopping Center, you'll find City Mill towards the opposite end of the mall (from Safeway) as the store is just next door from Petco. Like any hardware store, you'll probably find whatever you need here for home improvement, and I even saw that they carried some pet supply items, too! Got what I came here for, and I even noticed their prices for the item I was looking for was even cheaper (lower) than Home Depot, or Walmart! Shop local, and support local whenever you can my friends!”

“The associate michel needs to be a district manger went above and beyond to make sure i found the hose clamps i needed for a niche situation (radiator fix for a can am spyder) Mahalo michel ! Customer service is still alive and its not Ai!”

“Great place to select a variety of plants, garden supplies, different types of bags of soil, concrete blocks etc. Picture is of new garden area with all plants, concrete blocks and soil from Home Depot Garden Center.”

“Large selection of household items. Newly opened large gardening department on the Diamond head end of the store. I came to look for an lawnmower or mower parts. Unfortunately they only stock 1 replacement blade and a spark plug tool.”

“Kalani was so helpful with fixing my son’s wheelchair identifying the correct missing screws and carefully taking his time to ensure the reapplication of each one was done in a delicate and secure manner. We tried to even offer a tip which he refused but nonetheless he is deserving of being recognized as an exemplar of customer service. Thank you Kalani, the Zeigler family.”

“This Lowes has The most helpful Group of employees I have ever encountered at any hardware store ever. I can’t say enough good things about them. Nathaniel and Ryan have helped me out big time in the lumber section going above and beyond. Sharon is always so nice at the pro desk check out. Blaine in windows is an absolute legend his customer service is 10/10 they are lucky to have him. I’m sure I’m missing some other folks but everyone here is awesome. I’m used to going to the orange giant where almost every employee is avoiding customers and barely helpful. This Lowes specifically is on another level. The help I have received from all the employees is unbelievable for a large store like this.

Also their lumber is usually very good quality for what you can get now days from a big store. I’m very impressed. Whoever is in charge of this store please take care of those employees and keep them happy! They specifically have won you my business and probably 20-30K$ total away from what I would have spent at HD and various places on a current remodel I’m doing. I don’t go anywhere else unless I have to now. Mahalos everyone here!!!!”