The UPS Store #4763 in Kapolei is known for its friendly and helpful staff who provide a wide range of services. Customers appreciate the expert packing, shipping, and printing options available, along with document finishing, faxing, shredding, and notary services. The store also offers mailbox rentals for all mail and packages. Many reviews highlight the staff’s excellent customer service, describing them as friendly, accommodating, and professional. Customers have shared positive experiences, such as receiving assistance with passport photos, returning packages, and shipping large items like a father's picture with careful packaging. The staff’s patience and willingness to go above and beyond are often praised, making each visit a pleasant experience. The store is locally owned and operated, located in Kapolei Shopping Center between Safeway and Koa Pancake House, and aims to help customers with their various needs. Overall, the store is recognized for its consistent above-and-beyond service, with customers feeling valued and satisfied. Visitors recommend this location for its helpful staff and wide service options, making it a reliable choice for shipping, printing, and document needs.
Never a hassle when I need to drop something off. Always in and out quickly
April 2026
Best customer service. I was having issues with my Amazon return and it went above and beyond to ensure I didn't have to pay extra
April 2026
I have been using this particular store for years. I cannot say I recommend any other UPS Store. This is a special place because of the employees. They all seem genuinely happy to be working there which leads me to think that the owner treats them well and values them. Each one of them is friendly, thorough, efficient,... read full comment
