Keaau Natural Foods is a charming little grocery store and health food shop located in the Hilo area. The staff is generally described as great, and the store offers an abundance of vegan items, making it a unique option in the local area. Customers appreciate the good selection of natural and healthy foods, as well as the senior discounts and various other discounts on nutritional products. However, the store has faced some challenges. Some customers have reported issues with out-of-stock produce, as the store receives shipments on specific days of the week. Additionally, there have been concerns about the pricing, with some customers finding that certain items are more affordable at the nearby Foodland store. One customer had a particularly frustrating experience, where they informed an employee that they needed to use the restroom and would be right back, but upon returning, their items had been moved and the employee claimed no knowledge of their whereabouts. This incident was described as a display of "incomprehensible apathy" and "indifference and coldness" from the employee. Despite these issues, Keaau Natural Foods remains a popular destination for those seeking natural and healthy food options in the Hilo area. Customers appreciate the store's efforts to support the local community and are hopeful that the store will address the concerns raised in order to provide a consistently positive shopping experience.
They are a wonderful natural foods store. Not huge. But they have the correct essentials. WONDERFUL!!!! = The selection of bulk herbs and teas is the most satisfying!!!
February 2026
Great store love the products they carry . Parking can be a pain sometimes though if you really need excersize be ready to walk a little
December 2025
This is a cute little grocery store/health food shop. The staff is great. It’s has an abundance of vegan items, and the only one like it Hilo side. Updated from previous review on 2025-12-19
