-
January 2024 by Sue L.
I have had all my Hawaiian heirloom jewelry re-enameled, sized and cleaned after 40 years of wearing. Topaz did an amazing job. Everything looks brand new and their quality of service is definitely 5 star. Plus jewelry was shipped to the mainland in a very timely manner. Thank you Topaz, you are No Ka 'Oi
-
January 2024 by JJ J.
Had them fix my wife's diamond necklace. The next day the diamond (her engagement diamond) fell out onto the floor. Poor repair service. Same thing happened when they fixed the clasp on my bracelet. It fell off onto the floor, too. Won't go there again.
-
November 2023 by Gary K.
Before and after pictures of my jewelry that was damaged by the fire that destroyed Lahaina. Nancy was so kind and understanding and the ten pieces were meticulously inventoried and bagged. David polished everything and all the pieces shined like new. A few of the pieces needed repair and David was able to fix everything. They did not charge me anything for the polishin. I highly recommend anyone needing help with their jewelry to go to Topaz. Thank you so much Nancy and David, Patty and Gary
-
October 2023 by NinjaStarr E.
I had my ring resized by them. When I got my ring back a few weeks later the stone was loose and the size was still too big. There was an engraving on the inside of the ring and they assured me that it would not be removed when resizing. well it was! I notified them immediately the stone was lose. they told me to come in they fixed it for a day then became lose again. When I went back exposing it was still lose they said they would need to add more prongs for it to fit right.... Spend more money after you messed up my ring. they didn't do anything. So I have a beautiful ring I can't wear because they didnt do anything to fix the lose stone that they caused.
-
October 2023 by Dori L.
Nancy and David are the best humans, and incredibly knowledgeable about all things jewelry. I highly recommend!
-
June 2023 by Maurice B.
Oh my! I didn't think such efficient and professional services existed on Maui. I needed two watches repaired. One needed a new battery and the other a new clasp. The clasp got fixed in minutes -- free of charge. The battery took longer, like a week. But as promised, I got a call and a text letting me know the watch was ready. $20 all together -- which is reasonable. I highly recommend Topaz for all your watch repairs
-
June 2023 by Derina de Landro
We got engaged yesterday and the ring was too big, decided to stop in and see what they could do. She sized me and installed a bar across the bottom of my ring in less than 5 minutes, to fit me better until we get home to our jeweler for a permanent fix. “No charge, just congratulations” and sent us on our way. 10/10 experience!! Thank you!
-
June 2023 by Melanie Keavy
Amazing customer service!I was hoping to get a ring resized during the time I was in Maui.Unfortunately the goldsmith was quite booked up, but in seconds he placed a spacer at no cost so I was able to wear it until I made it to a goldsmith back home.
-
January 2023 by Steven Tee
Came in for a watch battery change hence I ask what the cost. She was curt rude and condescending and definitely this Asian Dragon woman need customer training.Never came back!
-
December 2022 by Steven T.
The Asian woman in the counter was a abrupt and curt. She definitely need customers service training. I would never come back to change a my watch batteries. Watch out for the Tiger Lady wearing the Shanghai dress!
-
October 2022 by Connie J.
The best the most personal jewelry shop We have been using them since they opened We watched each other's kids grow up. Beautiful, personal designs David and Nancy, Mahalo
-
September 2022 by Cari T.
My mom gave me my great grandmother's ring, one of the only prince of jewelry my great grand father brought to the U.S. when he fled Europe. Somehow I lost the primary stone years ago and have always been afraid to trust someone to replace it. After having Topaz Goldsmith work on mine and my husbands watches I was confident I had found the right place. They replaced the stone in my great grandmothers ring and it looks better than I ever remembered. They were so helpful, my mom even wanted to say thank you. We will definitely be turning to them for anything jewelry related. Thank you Topaz Goldsmith Repair & Design.
-
September 2022 by S J
Lovely local jewellers , very friendly and excellent service to change the watch battery in my expensive Versace watch , very professional service and made to feel welcome , Aloha Shaun & Gloria xxx
-
June 2022 by Dazzler D.
Aloha Nancy & David, Thank you so much for resizing & upstyling my Hawaiian gold bracelet!! I am so happy to find you through word of mouth. My bracelet fits beautifully so I can wear it again! It's been a lonely 2 years without it. And for adding my 7 diamonds from a toe ring. Thank you for adding a matching diamond so there would be 4 diamonds on each side of Kuuipo. I look forward to working with you again and will send anyone I know to you. Mahalo Dahlia
-
March 2022 by Carmen Smith
On a recent trip to Maui, I finally found a jeweler to repair a couple pieces of my Hawaiian jewelry in Kihei. A jeweler in San Diego said my bangle bracelet could no longer be repaired and I would have to melt it down the next time it broke. David, at Topaz jewelers, repaired my bangle bracelet and relettered it. He put a better clasp on it and it looks like the day I got it in 1994! They also relettered a pendant that was my Mother's. They mailed my jewelry to me today. I could not be happier with this Jewelry store. I cant wait to go back to Kihei and thank them, personally, and buy a piece of jewelry from them in appreciation.
