“There are so many good reasons I could spend a whole day sharing them so I will share 3 of my favorites. First off, the staff are very friendly and helpful. With Hyatt you get free valet and concierge service with your stay, no extra charge. You get room service but have to pay extra. I am here right now and it might be a full time thing or just a short event, but if you don't get housekeeping from 5pm - 11pm, you can choose either 10$ off of your room service or get 500 Hyatt points. Next, they have lots of shops that have a big variety of fun souvenirs, snacks, and drinks. Lastly, they have lots of pools, they have a main pool for every age (except for infants), a kiddie pool, and then a pool for ages 16+. It's guaranteed you won't be bored.”
“What made the Sheraton a 4 out of 5 stars was the staff and not so much the room. The reservation was part of a Costco package. Basically, we were upgraded to a Deluxe room which it really wasn’t. We had requested a 2 queen bed room for 4 people but ended up with a king bed, a sofa bed and a roll out bed. Considering the amount of money spent this was not ideal. There were issues with pest, there was no bathroom vent and the feel of the rooms was quite dated. The view also was underwhelming. I’ll give a shot out to our housekeeper Merlita. She was a sweetheart and she made what started out as a disappointment into a wonderful experience. Also Ku’upio, Ruben and Jeremy at the valet were also very accommodating with towels and waters. The staff made the place.”
“Half the vendors are worth stopping for. The other half have overpriced or mass produced items.
Decent variety of clothing, decor, jewelry, and toys. No entry fee, plenty of parking, would recommend for most.”