Costco Tire Center on the North Shore of Kauai is a reliable and customer-focused tire service provider. The team, led by the knowledgeable and calming Ross, is praised for their effective, communicative, and patient approach in handling tire-related issues. Customers appreciate the team's willingness to assist even in emergency situations, as demonstrated by their prompt response to a customer's rapidly deflating tire. Despite the generally positive experiences, one customer notes a billing issue, emphasizing the importance of carefully reviewing receipts. The Costco Tire Center is also commended for its wide selection of local and unique products, from snacks and beverages to beach essentials, catering to the needs of both local residents and vacationers. The store's cleanliness, organization, and friendly staff further contribute to a pleasant shopping experience. While the tire center's services are highly regarded, one customer encountered a minor issue with the handling of their reusable cup request for a mango smoothie. The staff's inability to accommodate the request and the subsequent waste of the smoothie highlights the need for improved sustainability practices. Overall, Costco Tire Center on the North Shore of Kauai is a reliable and customer-oriented tire service provider that also offers a diverse range of products catering to the local community and visitors alike.
I love the tire air pump - thank you Costco! Our rental car needed air in one tire every other day. 😵 ðŸ˜
November 2024
Get an appt online, or they take walk ins from open till 11am. 9$ tire repair for members.
December 2023
It's a great place, but be careful, check your receipts, I got charged twice for an item, didn't find out until we came back home, off island. It was a significant amount and I tried calling the location but no answer. It was my mistake not to take a second look so just a warming, I usually do, but just didn't this time.
