Kuhio Nissan is known for its outstanding customer service and a welcoming atmosphere. Customers consistently praise the friendly and knowledgeable staff, including service advisors and salespeople, who go above and beyond to ensure a pleasant experience. One service advisor is highlighted as the best the customers have ever worked with, emphasizing her exceptional skills in customer service. Salespeople like Shea and Al are recognized for their helpfulness, answering questions promptly, and providing support throughout the car-buying process. Customers appreciate the pressure-free environment created by the finance manager, who explains options thoroughly without pushing additional coverages. The dealership's approach combines professionalism with a local touch, making clients feel comfortable and valued. The knowledgeable staff, including Kekoa and Dustin, is noted for their patience and commitment to understanding customer needs, guiding them to the right vehicle. Overall, Kuhio Nissan is recommended for anyone looking to purchase a vehicle, thanks to its dedicated team and positive experiences shared by customers.
Michelle - my service advisor at Lihue Nisan - is AWESOME! As she has done over the years I’ve worked with her: she is the best service advisor I’ve ever worked with at any dealership. She is truly great at Customer Service!
February 2025
Al was super great & definitely helped me out since I needed a car asap. Truly appreciate the hardwork & kindness! Mahalo!
February 2025
Great customer service all around. From sales people, finance and service department. Staff was friendly and knowledgeable with things I had questions about. Al Calumag helped me through my car buying process. He's easy going, made me feel comfortable without feeling pressured. Highly recommend!!