Kuhio Nissan is highly praised for its excellent customer service and friendly staff. Customers highlight the professionalism and kindness of the sales team, including knowledgeable and easygoing representatives who make the car buying process comfortable without feeling pressured. Staff members are described as helpful, patient, and attentive, taking the time to answer questions, explain details thoroughly, and ensure customers feel confident with their decisions. The service department also receives strong compliments, especially for a service advisor who is recognized as the best ever worked with at any dealership and for consistently providing great customer care. The dealership offers a professional yet local style of doing business, with staff going above and beyond—such as providing airport pickups, drop-offs, and lunch—to make the experience enjoyable. Overall, customers feel valued and highly recommend Kuhio Nissan for both sales and service, appreciating the knowledgeable, friendly, and dedicated staff who prioritize customer satisfaction.
Michelle - my service advisor at Lihue Nisan - is AWESOME! As she has done over the years I’ve worked with her: she is the best service advisor I’ve ever worked with at any dealership. She is truly great at Customer Service!
February 2025
Al was super great & definitely helped me out since I needed a car asap. Truly appreciate the hardwork & kindness! Mahalo!
February 2025
Great customer service all around. From sales people, finance and service department. Staff was friendly and knowledgeable with things I had questions about. Al Calumag helped me through my car buying process. He's easy going, made me feel comfortable without feeling pressured. Highly recommend!!
