The UPS Store #4937 in Lihue, located in Kukui Grove Shopping Center, is known for its excellent customer service and helpful staff. Customers consistently praise the store for its efficient and knowledgeable employees who make every transaction smooth and pleasant. The staff is friendly, kind, and willing to go the extra mile, whether assisting with packing, shipping, printing, or other services like notary, shredding, and faxing. Many reviews highlight the positive human interactions and professional attitude of employees, with some staff members standing out for their cheerful and patient attitude. The store is appreciated as a contrast to other shipping options on Kauai, offering a high standard of customer experience. Overall, The UPS Store in Lihue is recognized as a trustworthy and friendly place where customers feel valued and well taken care of during their visits.
Service was amazing. Packed too heavy for vacation and the ladies at the front understood and were so kind to even fold it up for us. Thank you Trish and Winnie, you are both wonderful and gave us some smiles + a lighter load. Great employees!
August 2025
Kaina and Jen are the best. They figured out how to air drop my label.
August 2025
Needed a document printed, notarized, scanned and emailed to my lawyers. All in 5 minutes!!! Great service.
