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“What an incredible store! Lots of very unique gifts and high end clothing. The location is convenient. Very impressed with the customer service of the staff. They were so friendly and really take pride in taking care of the customers. Loved how they wrapped all of the items in tissue paper and placed in nice gift bags. Highly recommend. A+”
“LOVE this shop sooo much! Hubby and I went to Maui in April and I had planned to go to this shop since I had seen Brit from Haku Maui (my favorite Lei shop) model their dresses. Needless to say, I fell in love with their clothing! I ended up buying one dress and the owner, Julie was AMAZING at helping me out, finding the perfect fit for me! I loved the dress so much, I figured I would get myself another and ordered online. (Just recently) Order went through great, but then they contacted me to let me know that, that size was out of stock. I decided to order a different style of Muu Muu, the Maile Muu and I have fallen in love and now I'm gonna have to order one of every print they have, and beg Julie to get more in of some of the out of stock colors as well that I have fallen in love with! If you want Muu Muu that make you feel feminine and look gorgeous! Please go here and check out their clothing. It's totally amazing and the Aloha there is outstanding! Worth Every. Single. Penny! Mahalo Julie for having such gorgeous Muu Muu we can spoil ourselves with!”
“The best shopping experience in Makawao! My husband and I have been going here for years and we always end up chatting and leaving with something for me or for him at the men’s store.”
“This is a special shop. They have beautiful taste and a lot of beautiful jewelry. It's all very curated from local artists, staff is exceptionally warm and friendly. I bought a gardenia hydrosol for myself that was made nearby with local flowers. They have a special area inside the store where you can put together a beautiful necklace or bracelet for yourself. They have lots of gems and beautiful pottery.”
“This shop is a one-stop store to buy amazing gifts for the family. I am so glad I ran into this store. Jeanette helped me find the perfect gifts, especially for the family dog. They have amazing gifts, and it's well-priced. I highly recommend this store for anyone who wants to get the perfect gift for every member of the family.”
“Makawao is my favorite place to shop on Maui, and The Mercantile is my favorite place to shop in Makawao. Recently I went in, hoping to find a few extra vacation pieces because I’d packed terribly for this trip. Well, I came away with a few fabulous pieces to wear on vacation—and a few bonus pieces for my everyday life. The amazing Stephanie understood my style and preferences almost instantly (like magic!) and pulled PERFECT items that I might not have tried on otherwise. It was such a fun and energizing shopping experience—and I rarely feel that way about shopping. Thank you for making my day and elevating my wardrobe, Stephanie and The Mercantile!”
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“Lee and Alpha Maui are top level, from their products to their customer service! Quality products and great customer service are a rarity today, Lee and his team kill it every time. I recently purchased a wallet and dropped it scratching the wood finish. Lee did not hesitate to make it right because he genuinely cares. You have a customer for life. MAHALO!”