Mililani Auto Repair is a shop known for safety inspections and general auto repair. Many customers report it as their go-to spot, highly recommending it for good, honest work at a very good price, stating they do not rip you off. Experiences highlight professionalism, integrity, kindness, and aloha from the mechanics and staff, with clear and honest communication. There is often a waiting line of vehicles, especially in the morning, with typical waits reported from 30 to 50 minutes. However, the line moves quickly, and the actual inspection or service itself is very quick, often taking just 5 to 10 minutes. The shop is cash only. While some interactions are described as very courteous, a few notes mention a staff member whose attitude is just okay or who can seem repetitive due to the high volume. Overall, customers appreciate the service, with many having positive experiences that lead them to return and recommend the business to others.
Positive: able to locate parts on island. Mechanic seemed knowledgeable although did not do the work.
Room for improvement: Could perform a comprehensive diagnostic rather than 1 part ie.., check all fluid levels, maybe have a checklist to verify hourly mechanical rate.
April 2025
I came here last year even when I had some issued with paperwork. The man inspecting my car was always professional. -i returned again this year. And had an even better experience. With the friendliness, professionalism, and kindness. - as long as im on island. This is my go to spot for safety checks.
September 2024
The inspector was very courteous and quick. There is usually a waiting line of vehicles. I was third in line and was out in 30 minutes.
