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“What a pleasant experience at PCAW (Pearl City Auto Works). I had 2 electrical problems with my vehicle which required a partial disassembly of the dash. PCAW correctly identified the cause of the electrical problem and corrected the problem and reassembled the dash to its original condition using great care as my vehicle was a 2000 Ranger and the clips etc. required extra care to prevent breaking. A special thank you goes to Shay for her assistance in scheduling my appointments and keeping me informed as to the arrival of parts needed and the status of the repairs to my truck. I will definitely be a return customer.”
“The Midas Pearl City team completed my vehicle safety check efficiently and provided a quick turnaround, which I really appreciated. The entire process was smooth, professional, and easy from start to finish. Thank you to the team for the great customer service!”
“Excellent customer service, workers very friendly, work well together, and efficient. This place would be perfect if they did safety checks as I don't think anyplace in Wahiawa does them. Will be back again.”
“Jojo did our oil change and she did a wonderful job. She was kind, efficient, and knowledgeable. I was able to stay in the car with my kids which was nice and convenient. We were able to bring in our own oil and use a coupon. It was affordable and pleasant so I will be back again next time!”
“Normally I expect there to be a long line and for an oil change to take much longer. I think it was slow because I went in on a busy holiday shopping weekend when most people probably aren’t getting oil changes as much. I think it took under 15 minutes for them to finish my oil change. It was like a pit crew came out during a race! They offered great customer service and a very quick turnaround time for completing my oil change. I give them an A+”
“This man and his crew are just amazing. Amazing workers awesome owner. I wouldn't take my vehicle's anywhere else. It's like family here. Prices are reasonable. They call you to make sure everything is alright after you leave. Just amazing”
“Rogelyn at the Pearl Kai facility has excellent customer service and made sure I was aware of what was being done and why it needed to be done. They have fast, courteous service and I would highly recommend that branch”
“American Tire Company really is the best, the customer service is great, prices and options are better than Costco, and I’m in an out quickly…100% recommend (and I promise this is a real customer review, I bring both my cars to the Kapolei location). Aloha.”
“Cool set of guys. Came in at 11 and driving away at 11:40am. One car ahead of me ( I got lucky ) and everything else was smooth sailing. Used a coupon for a free fuel treatment and they told me my total before they started.
Thanks guys for a great experience!”
“Glen is a personable young man who is knowledgeable and takes pride in his work. He will go far in whatever trade he chooses...
Moohalo, Glen!”
“I LOVE CAPITAL AUTO. They get the job done and I’ve been with them for over 6 years I never have any issues they take good care of my cars. I’m now bringing my newest car for maintenance. I have a 07 Dodge Ram truck and they’ve kept her running great.”
“Gudoy was extremely helpful and was the only shop open and available on a Sunday for a same day safety check. He and his wife were super nice and I definitely recommend checking them out.”
“I came in on 8/26 for an oil change & to see if I could get an air cabin filter replacement. The oil change was done quickly & I am grateful for such care & professionalism all around. Although the shop did not have my vehicles specific cabin air filter the technician still took the time to patiently take the old filter out even though it had previously fell into the reservoir which was immensely appreciated.
I apologize for not remembering both of there names but the two service technicians who worked on my car were very helpful, especially Jhongen, who helped with the air filter & assisted me through the entire process making for such a smooth experience overall. He is an incredible asset to your team as he was very knowledgeable & seemed to be doing multiple duties with assisting other customers when asked any questions as well as assisting the other service technicians when they needed his help also.”
“My experience has been very enlightening. Not only did he take me as a walk in, he also ensured that I understood what caused the cars issues and how to prevent them for the future. Very clear, very direct , and very kind. 10/10”
12 - 4PM 7 - 10AM
1733 Kahai Street, Honolulu
Oil Change
“BEST SAFETY CHECK ON ISLAND!!
If you’re Coast Guard working on Sand Island, this is the place to go. It’s right outside base. Mr. Tagami is fast and efficient; just come before his lunch break at 10:30am or after at 12pm.
He seems stoic, but he’s kind and humorous. I will be back next year!”
“I want to give a shout-out to Emily. She is very patient and friendly; follows up on all my questions even after the sale. The whole team over there is pleasant to work with.”
“Sara Is a True Superstar Honolulu GMC Sets the Standard.
I’ve been to Honolulu GMC a few times now, and every single visit has been smooth, fast, and professional. Most recently, I came in for my first oil change on my 2024 GMC Elevation, and Sara absolutely crushed it. She’s not just good she’s elite. From the moment I dropped off the vehicle, she made sure I had a ride back to base, kept me updated throughout the process, and flagged anything else that needed attention. Her communication is clear, proactive, and genuinely helpful.
Sara’s been aggressively working to get my over-the-air updates pushed through, which shows she’s not just checking boxes she’s going above and beyond to ensure long-term quality and satisfaction. That kind of dedication is rare.
What really stands out is the vibe: friendly service with that old-school Southern hospitality something you don’t see often in Hawai‘i. It’s warm, respectful, and efficient. Sara is the kind of person who makes you want to come back. She’s a true superstar, and Honolulu GMC is lucky to have her.”
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“We’re well aware of the mixed reviews, but our family’s direct experience with this shop deserves to be recognized. From start to finish, the mechanic and manager handled our situation with real professionalism and integrity.
Our daughter’s Honda Civic had a splash shield that came undone after hitting some rough roads. They diagnosed and resolved the issue with care, and since the car had to stay overnight (May 8–9), they communicated clearly and honestly throughout the process.
Mahalo plenty to the crew for treating our family with respect and doing right by our daughter. You showed us that you’re committed to improvement, and we’re grateful for the service and aloha. We had a positive experience and will definitely be returning and recommending you to others.”