Banks near Pahoa, HI

“Friendly staff, extremely helpful. My cards got frozen due to suspicious activity. I tried to fix the problem with their 888 # but got nowhere. Went to the Pahoa branch last week and Serena straightened out the problem in less than 5 minutes! Tried to go to the Hilo branch a couple of days ago, absolutely no parking. Went back to Pahoa today and got done in a jiffy!”

“So competent and friendly, every bank is limited by the industry rules and regulations but the awesome folks at Pahoa branch really seem to care and solve problems. Keep it up ??”

“Raenelle was amazing! I initially came in to open an additional account for myself, and she assisted me quickly while being thorough, detail-oriented, and making me feel completely comfortable throughout the process.

During my visit, I asked if she could also help me open an account for my 14-year-old son. Without hesitation, she explained everything clearly and guided me through each step.

My daughter, who is also a member, accompanied me and was having issues with her online login. Even after helping me with both accounts, Raenelle gladly took the time to assist my daughter as well.

Her customer service was truly top-tier. She was knowledgeable, patient, professional, and went above and beyond to ensure my family and I had a great experience. Thank you, Raenelle, for your outstanding service! HFS-FCU KEAAU”

“Five years ago I was in absolute distress searching for a Heloc loan. I never had a store credit card or credit of any sort and I desperately needed help. No bank wanted to help me except for Keaau CU Hawaii. They understood I had no credit but looked at my job history, what I make and the amount needed and talked with me about all the steps. They went ahead and approved me for the loan. 💸 My financial life began to slowly stabilize. The app is clear to use. Thank you Kathy in the Keaau CU Hawaii for helping me with this loan ❤ Your approval gave me that next step towards financial independence.”