Central Pacific Bank (CPB) is known for its excellent customer service and supportive staff. Many customers have shared positive experiences, highlighting the friendly and helpful demeanor of employees. One reviewer noted the exceptional assistance provided to a family member, emphasizing the extra effort made by staff to help with banking needs. The bank offers convenient services, including Saturday hours, making it accessible for those with busy weekdays. The Pearl City location has received praise for its cleanliness and efficient service, especially compared to other locations. Customers appreciate the ample parking and the welcoming atmosphere, which includes relaxing music during busy times. Overall, CPB is recognized as a reliable bank that meets both personal and business needs while maintaining a high standard of customer care.
This bank location and staff members are always incredibly helpful to me! I recently opened an account here and needed assistance with several things. Branch manager Joy Agni took such great care of me and my banking needs. I am very pleased with my experience here.
November 2023
I have been using CPB for years. They have always provided excellent service and have covered all my personal and business needs.
January 2021
The highly positive reviews caught my attention when searching for the best all around banking service. Overall, their high-quality customer service (Hawaii Kai Branch), many low to no cost services (including free notary service), ATM flexibility (choice of denomination), and outstanding mobile app sealed the deal.
