Sporting Goods in Waialua, HI

“How people should treat one another. My son and I were helped with a simple rod and reel setup to enjoy an afternoon of fishing. Experienced a great time. Thank you for a genuine experience. May blessing keep pouring in for you and your community. We will be back.”

“Jake on the Pyzel sales team has provided truly exceptional customer service. He consistently goes above and beyond, exceeding my expectations every time.

Over the past year, I’ve purchased four surfboards from Pyzel online. Unfortunately, my most recent online order arrived with a couple of issues: some blemishes on the custom board and an incorrect tail pad. Jake handled everything quickly and professionally, and he went out of his way to make it right—far beyond what I expected.

It’s easy for a company to look good when everything goes smoothly. What really matters is how they respond when something goes wrong. In that moment, Pyzel (and Jake in particular) absolutely delivered. They turned a frustrating situation into an experience that strengthened my trust in the brand, and I’ll continue buying from Pyzel for as long as I’m surfing.”

“Amazing board and great experience. After coming to Drew with an idea for a board that I’ve never really seen for sale in Hawaii, Drew spent a ton of time with me working through the finer details and drawing everything out. He went above and beyond to work with and teach me about subtle differences in rocker, nose, tail shape, and dimensions and how they would affect the board. I’m now about 6 sessions in on the new board and it’s absolute magic. Paddles better than any board near its size I own and has incredible amounts of drive, so much so that I’m doing more cutbacks on this than anything I own. Really quality job with durability and glassing too as I’m noticing little to no pressures at this point. Would definitely recommend Drew to anyone looking for a great board.”