Goodyear Auto Service is known for its exceptional customer service and friendly atmosphere. Many customers praised a staff member named Nani for her kindness and helpfulness during their visits. From tire purchases to oil changes, customers experienced thorough explanations of products, warranties, and ongoing promotions. One customer noted that even after receiving new tires, there was an issue with balancing and tire pressure, but the staff promptly resolved it. The team at the Waianae location is recognized for their efficiency, ensuring quick service without compromising quality. Overall, Goodyear Auto Service stands out for its welcoming environment and commitment to customer satisfaction, making it a recommended choice for auto service needs.
Customer service was outstanding and Nani was so kind! All in all a great experience. After getting all new tires and about Halfway home my car started vibrating and I ended up going to the Kapolei Goodyear to get it checked. It turned out it was balanced incorrectly and the tire pressure was off. They got it taken care... read full comment
April 2024
Had an appointment for an oil change at the waianae location, the lady at the front counter name Nani helped checked me in and suggested the good deals they had today, awesome customer service! The workers in the back were really busy but managed to get my car out quick... Thank you so much! Will definitely be back..
April 2024
Nani is the best. Professional, polite , cheerful. Always takes good care of her customers.
