Goodyear Auto Service is known for its exceptional customer service and friendly atmosphere. Many customers praised a staff member named Nani for her kindness and helpfulness during their visits. From tire purchases to oil changes, customers experienced thorough explanations of products, warranties, and ongoing promotions. One customer noted that even after receiving new tires, there was an issue with balancing and tire pressure, but the staff promptly resolved it. The team at the Waianae location is recognized for their efficiency, ensuring quick service without compromising quality. Overall, Goodyear Auto Service stands out for its welcoming environment and commitment to customer satisfaction, making it a recommended choice for auto service needs.
Being a senior, I was treated kindly and respectfully. Mahalo
June 2026
Kalani and Richard are the best! They were very helpful, friendly and personable. They answered all the questions I had and did their best to help with every concern I had about my vehicle.
June 2024
Customer service was outstanding and Nani was so kind! All in all a great experience. After getting all new tires and about Halfway home my car started vibrating and I ended up going to the Kapolei Goodyear to get it checked. It turned out it was balanced incorrectly and the tire pressure was off. They got it taken care... read full comment
