NAPA Auto Parts - Hanabusa's Auto Parts is a trusted local business serving the Waianae area with a wide selection of auto, truck, farm, and marine parts. With over 6,000 stores and 16,000 AutoCare centers, they focus on providing quality parts quickly and safely. Customers appreciate the friendly staff who prioritize customer needs and treat everyone with aloha and respect, making it a favorite among locals. The store offers various shopping options, including in-store, delivery, and curbside pickup, to make shopping convenient. Many customers praise the dependable and helpful service, highlighting the business’s long-standing presence and commitment to the community. However, there are some concerns, such as a customer’s experience with a battery return, where the store tested the battery and found it still good, despite the customer's belief it was faulty. The customer was disappointed with the service and chose to buy a new battery elsewhere. Overall, NAPA Waianae is known for its caring approach and reliable service, embodying the true spirit of aloha.
I was trying to return an auto battery today that I bought in Feb 2023. My car would not start with this battery. I brought it back to Hanabusa’s to try to get another battery. However, they said that the battery was still good after testing it in store and I should take the battery back. They could do nothing to resolve... read full comment
July 2023
This the best napas on planet ?? long drive from Honolulu but inokea Worth da drive
May 2023
Excellent service, fast and reliable. A business that's been here many years and many more to come! A local favorite. 5 stars but I would give this business a 10 star rating. They treat every customer with aloha and respect. Very helpful and dependable. Mahalo nui loa to the entire HANABUSA STAFF, you guys are the best!
