At Planet Fitness in Waianae, members experience exceptional customer service from the friendly and professional staff. The gym provides a safe and clean environment, with convenient hours that cater to early risers. The Hydro-Massage Beds and massage chairs are a major plus, although some maintenance issues have been reported. In times of need, the staff has proven to be supportive and quick to act, as seen in a recent incident where they helped a member who experienced a seizure on the treadmill. The facility is also praised for its cleanliness and friendly atmosphere, with staff greeting members by name and always ready to assist. On weekends, the gym tends to be lighter, with fewer people and limited hours compared to busy weekdays. Members can help play DJ by downloading the app, which allows them to choose songs and add to the playlist. Overall, Planet Fitness in Waianae embodies the "Aloha Spirit" and offers a welcoming environment for its members.
Always clean, never really busy, and staff are always friendly!
August 2025
Great gym. Always clean. It can get packed so make sure you have alternate workouts for each muscle group during school break.
July 2025
Trenton and Madison are very good team members. They are always friendly and make you feel welcome at the gym. They also answered any questions that I had. 😊
