The Fairmont Orchid in Hawaii consistently provides an exceptional experience for its guests. The resort itself is described as beautiful, with guests often finding themselves tempted to spend much of their time simply enjoying the resort's amenities. The staff at the Fairmont Orchid are widely praised for their professionalism, empathy, and willingness to go the extra mile. During a recent tsunami event, the staff remained calm and provided guests with updates and necessities, even staying with them at an offsite shelter rather than returning to their own homes. Dining options at the resort are outstanding, and the in-house boutique store has been commended for its excellent customer service, replacing a defective product without issue. While a few minor issues, such as an out-of-service elevator, have been noted, the overall consensus is that the Fairmont Orchid is a top-notch destination, offering a beautiful setting, convenient amenities, and a dedicated team committed to ensuring a wonderful stay for all guests.
This is my first time in Hawaii, I had spent a week in Oahu the week before. I love it here in Hawaii, the breeze, the nice people, the staff at the Fairmont, and vistas of the island are amazing. My family and I had a great time at the resort and consider the Fairmont to be a great place if anyone wants to come visit... read full comment
July 2026
One of the best hotels in all islands in Hawaii, great location, great beach, great breakfast service.
July 2026
Friendly staff Beautiful beach NO problem finding an empty lounge on the shadow Expensive
