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October 2023 by Latino M.
Hi i wanted to leave a review and just say i always come here to do business at this Waipahu location for a few year now I brought my new phone from a girl who not there anymore she had highlights and kinda chubby i think her name was sherelle cheryl she was the manager, anywho she gave me the best service and always smiling always helping me always patient and kind, gave me the run down on any phone I asked she never got mad or aggravated lately I come in and the people who work here now suck no patience always talks by personal business not patient just really irritable when I ask much questions about phone giving wrong info just to sell products. That girl that manager always made me feel welcome the world needs more people like her. Someone needs to find her Bring her back the store needs presence it really sucks. She always knew me and greeted me by name, now all I get is Hello, howz it?, welcome. Shitty service now I won't come here anymore.
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July 2023 by Elpidio Torricer
Awesome Service, Thank you Natasha Suzuki.?
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May 2023 by Telesia Leota (-SIA-)
This location was the worst experience I had. 2 employees and only 1 was functional. The other employee, I was hoping she was customer because she did not know what to do from the beginning. And yes I had yo be the one stuck with her. I don't know how she was hired. But I will not go there anymore.
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May 2023 by Faafetai Leota (-SIA-)
This location was the worst experience I had. 2 employees and only 1 was functional. The other employee, I was hoping she was customer because she did not know what to do from the beginning. And yes I had yo be the one stuck with her. I don't know how she was hired. But I will not go there anymore.
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October 2022 by alexia corcoran
I'm not happy at all with crickets service. Everytime I call this one store, no one seems to know what their doing. My phone takes alittle to connect to internet and other areas. I'm switching carriers.
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October 2022 by Leialoha Cosentino
Unfortunately I can’t get your correct posted time off when you Open and Closed . Please have the correct time on all site so someone like me wouldn’t have to wait when your open Ian’s closed.
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October 2022 by Allan Wicklund
Very helpful reasonable prices
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October 2021 by James Somera
They are always great when I come in to update my phone and any other service. They have an awesome crew and today I saw a difficult customer but the the lady named lei who helped me out handled everything calm and cool, just like a true professional would do
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October 2021 by Leroi Dempsey
Excellent customer service done by Kody!Another happy customer ?
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September 2021 by Cesar
Superb customer service!
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September 2021 by Robert Vernon
This location has the best staff we have had the pleasure to service our account. We have been with Cricket since 2013 and never had 1 issue that they were not able to solve, Not 1.We plan to be with Cricket for a very long time and as long as Kody and his Co-workers stay @ this location we will continue with patronage there.
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April 2021 by Steven Cz
Jaime is the absolute best in the world! I go out of my way to go to the location because of her service!
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March 2021 by James Smith
Slow service.
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February 2021 by Havea ipplla
I must say this location has set the bar extremely high. The customer service is outstanding on every level. I have had the pleasure of working with Tiffany And Jaime are a power house. Thank you so much for taking care of me and my iphone12 mini.
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November 2020 by Bronco K. K. Woodlyn
Bought a new phone there nice staff
