Island Cylinder Head is a highly recommended business known for its honest, friendly, and skilled service. Customers praise Ernest and Charmaine for their genuine care and excellent customer service, often going above and beyond to help clients. They are appreciated for their ability to diagnose and repair difficult engine problems, often saving vehicles from being considered a total loss by performing major repairs like engine rebuilds. The shop has earned a reputation for restoring vehicles that other shops could not fix, including engines, transmissions, and brake systems. Ernest is recognized as a very skilled and neat mechanic who takes extra steps such as cleaning and painting parts, and even making minor repairs to ensure vehicles are in top condition. Charmaine is praised for her professionalism, clear communication, and willingness to help customers understand their vehicle issues. She makes appointments, provides quotes, and arranges specialized services, always with a friendly attitude. Customers also appreciate the personal touches, such as Ernest making road service calls, fixing cars on weekends, and Charmaine giving rides to clients. The shop’s dedication to service during challenging times, including the pandemic, highlights their commitment to their customers. Despite being a small two-person business, they deliver outstanding service at reasonable prices and are ready to handle everything from routine maintenance to major repairs. Overall, Island Cylinder Head embodies the spirit of Aloha by treating each customer with kindness and respect, delivering quality repairs, and earning trust through their honesty and expertise.
Ernest and Charmaine really went above and beyond. I brought in a machine shop project and they tackled it not problems, Before expected completion date and within budget. I'll for sure bring my future projects to them.
November 2024
THE BEST!!! Charmaine and Earnest do their best to listen to your car troubles and do their best to fix them as soon as possible!!! Call them today; you won’t regret it 💯💯💯
November 2024
They are amazing!!! It’s so hard to find a repair shop or person who is nice, honest and able to repair and/or fix problems. We finally found one who has all! Thank you Ernest and Charmaine! You guys are the best!
