Verizon Authorized Retailer Victra in Waipahu, HI, strives to provide the best possible experience for its customers. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices and accessories, aiming to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the exceptional service they have received at the Verizon stores, particularly the Royal Kunia location. The store managers and sales representatives, such as Royson, Madysen, and Royce, have been described as professional, patient, and competent, resolving issues efficiently and providing various options to meet the customers' needs. The Kunia store has been highly recommended, with customers highlighting the friendly, knowledgeable, and helpful staff, especially when it comes to transferring information and setting up new devices. In contrast, the Moanalua and Pearl Highlands stores have not received the same level of positive feedback.
Very helpful and friendly. Great staff and very knowledgeable ?
April 2024
They were pleasant and enjoyed the interaction with them. Great team work ????
November 2023
Always get helped fast at this store. Reps have good product knowledge. Accessories are expensive in store. But I bite the bullet and get it there because I don’t like having my phone naked when leaving the store.