Verizon Authorized Retailer Victra in Waipahu, HI, strives to provide the best possible experience for its customers. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices and accessories, aiming to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the exceptional service they have received at the Verizon stores, particularly the Royal Kunia location. The store managers and sales representatives, such as Royson, Madysen, and Royce, have been described as professional, patient, and competent, resolving issues efficiently and providing various options to meet the customers' needs. The Kunia store has been highly recommended, with customers highlighting the friendly, knowledgeable, and helpful staff, especially when it comes to transferring information and setting up new devices. In contrast, the Moanalua and Pearl Highlands stores have not received the same level of positive feedback.
The female employee answered all of my questions and is efficient in what she does at this Verizon store location.
February 2026
I needed help purchasing a new iPhone . Verizon in Kunia was wonderful!!! Rainey started the process and Amanda finished it!! I had lots of questions and they were very knowledgeable!!! I highly recommend them!! Thank you!!!!
January 2026
The team member who assisted me was Jon. He provided outstanding support — he was courteous, informative, and extremely helpful from start to finish.
