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“Great customer service. Very helpful and was a great experience to start off the new year. Didn’t get the names but receipt says salesperson 766786 and cashier 491058. Both cashier and manager were very nice”
“Boy, did we have fun shopping here! I'm not as shoe crazy as my spouse, so I only got one pair unlike his four, I think it was?
EXPERIENCE:
This store is located in the Waikele Premium Outlets in a medium-sized spot in the mall's west end. Parking is horrendous. The shop was neat and organized, with shoe samples on display and the inventory stacked on shelves right behind the display. It's mainly a self-serve kind of operation but an abundant amount of staff buzz around offering assistance.
Vans has a nice selection of men's shoes in a variety of colors and patterns, but the only thing that irks me is their label that's glued onto the back of the soles that aren't even flat but protrude up on one side due to a bump in the design. I picked up a low top in ash gray with accents of black plaid and cement gray soles. And on top of that, everything in the store was BOGO half-off. Every single item! We saved bookoo bucks! And for the record, don't think their products are defective or irregular because it's an outlet store; there's nothing wrong with them.
The workers were all very friendly and helpful; so unlike what I'm accustomed to on Maui where you get no acknowledgment or assistance. The female cashier who assisted us was terrific too and very patient as she walked us over to where the shoe laces were and assisted us instead of just pointing them out.
OVERALL:
We found such great deals here and at other stores in Waikele, so they're definitely on our must-do list when visiting Oahu. My shoe size wasn't available in some styles which is the only reason this review isn't a 5-star.”
“Best grinders (huge selection of sizes and types)!!!! They can pulverize tree trunks lol! 🤙
Good selection of pipes and all the accessories you need.
#rawproducts”
“The staff at this store were so nice and patient. Want to give a big shout out to Mieka she was very patient and helpful with us while checking us out. Her customer service was A 1.”
“CheapThe basic price is cheap too.If you download the Simon app and specify Waikele, you will receive a coupon.Additional discount availableIf you go at opening time, you will get great deals.”
“I have been in the Waikele Gap many times. Each time, I engage a little small talk with several different workers there, and every time I find each one of them to be friendly, knowledgeable, kind, patient, and competent/professional, whether the person is younger or older. The clothes themselves seem to be made of high quality materials. The appearance of the clothing items there seems nice as well, and the sale prices are incredibly low, so low that it makes you feel a little guilty for buying such nice items for so little money. Please share my review with your workers at the store, so that they can know that their kindness means more to some people than they probably thought.”
“CK is one of my fave designers. Their pants fit perfectly on me and the prices here can't be beat. The shirt offerings are hit and miss. Selection is overall very good, as is the service.”
“I came into this store to shop for my sister. I love how the employees greeted us when we entered and how organized everything is.
When I looked at something, the workers would point out details about that specific item. Shout out to Reny! :)”
“I recently visited Zumiez at Waikele and had a great experience. The salesperson was not only knowledgeable about the products but also super helpful in guiding me through my options. What really stood out was how fun they were to talk to, making the shopping experience feel easy and enjoyable. I would definitely come back again for both the great service and the cool selection of items.”
“Armani Exchange Outlets are rare, so I'm happy there's one here and I had no idea they even existed. Selection isn't great, but I was able to find some pairs of jeans that were marked down to only $15! Oh yeahhh! I've gone up 3 pant sizes and didn't want to spend a lot lol. It won't feel right spending more than $30 on jeans from now on haha. And the customer service was great! Staff was accommodating and nice as I went in and out trying a bunch of stuff and confirming the prices as I was shocked it was that cheap lol.”
“The employees there are so friendly. Jocelyn was specifically helpful and so friendly, she really made my day a bit brighter. I know a lot of employees don’t realize the impact they make in people’s days so I wanted to make sure she knows she’s doing an amazing job. And the cashier there this afternoon too! I forgot to get her name. Great shopping experience!”
“My sister and I had so much fun in November looking around the store on our vacation from Australia. Beautiful pieces at amazing prices! Saved so much compared to Kate Spade in Australia. I left with a handbag, phone cross body bag, a purse, and two pairs of earrings as well as a handbag and purse for my mum. The ladies were so lovely and attentive, they were good fun to chat to. My receipt says Deidre, so thank you Deidre and team. Will definitely be back on our next trip!”
“Great customer service. I called ahead of time to see if they had a dress in stock that I saw online. The person I spoke to on the phone was nice and I appreciated her taking the time to find the dress in various sizes and she even found different colors and put them on hold. This location is compact but there is a lot of inventory, especially jeans! Packed full of discounted jeans that aren't on the site! Your girl got 3 pant sizes thickerrrr and I refuse to pay much for jeans. I got a couple pairs for only $20 each. The person who helped me at the register even gave me $20 off while I was contemplating on purchasing a shirt or not at the register after finding out it cost more than I thought lol.”
11AM - 6PM
94-790 Lumiaina St #304, Waipahu
Womens Clothing
“Incredible Service, glad we stopped! I was looking for an anniversary bag and Monica was super helpful. Very attentive in an informational way- she knew her stuff and paid attention, love that! Found the perfect bag.
Monica & Ian are great (IYKYK), if not, go find out!”
“Phoebe was literally so helpful, sweet and easy to talk to. She helped us out tremendously and let us know about so many discounts and perks! She made me and my sisters shopping experience enjoyable! This MK store also has a nice selection and offers military discounts.”
“I feel like I'm in this place 2-3 times a month. Huge selection and they have something for every occasion. The clearance items come in clutch if you like deals. Store is under construction right now but still open for business.”
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
“Nothing but good compliments in every area of your store, but one that stands out the most is your employer named Missy Please see to it you honor your employer for excellent and patient service towards customers. She is such a kind soul and took her time with me. She made me feel comfortable and was willing to go the extra mile in helping me choose the best selection. I value her service and am thankful to have come across a wonderful person like her. Thank you very much Missy”