Shoe Stores in Waipahu, HI

“Had a great experience at Runner's HI. The store was clean, organized, and easy to shop without feeling cluttered.

Jeff and Ellie were fantastic. They took the time to help both me and my buddy, explain the differences between the shoes, and talk through race nutrition and what would work best for our training. Ellie was especially patient, bringing out multiple shoes and sizes so I could compare the fit and figure out what felt best.
They had a great selection of shoes, and even though they didn't have the exact size I needed, they offered to check their other location and get me set up.

Overall, the staff was extremely knowledgeable, friendly, and never made us feel rushed. If you're looking for quality running shoes and people who genuinely know their stuff, I highly recommend Runner's HI.”

“Michael Antonio did so much for the community. He always found a way to give back. Whether it be his good grade reward program for the students, feeding anyone who was hungry in his shop, or giving advice and laughs to anyone he came across. If you felt like you had no one he would be there for you showing you love.Love you always and forever PapiRest In Love ??????”

“Boy, did we have fun shopping here! I'm not as shoe crazy as my spouse, so I only got one pair unlike his four, I think it was?

EXPERIENCE:
This store is located in the Waikele Premium Outlets in a medium-sized spot in the mall's west end. Parking is horrendous. The shop was neat and organized, with shoe samples on display and the inventory stacked on shelves right behind the display. It's mainly a self-serve kind of operation but an abundant amount of staff buzz around offering assistance.

Vans has a nice selection of men's shoes in a variety of colors and patterns, but the only thing that irks me is their label that's glued onto the back of the soles that aren't even flat but protrude up on one side due to a bump in the design. I picked up a low top in ash gray with accents of black plaid and cement gray soles. And on top of that, everything in the store was BOGO half-off. Every single item! We saved bookoo bucks! And for the record, don't think their products are defective or irregular because it's an outlet store; there's nothing wrong with them.

The workers were all very friendly and helpful; so unlike what I'm accustomed to on Maui where you get no acknowledgment or assistance. The female cashier who assisted us was terrific too and very patient as she walked us over to where the shoe laces were and assisted us instead of just pointing them out.

OVERALL:
We found such great deals here and at other stores in Waikele, so they're definitely on our must-do list when visiting Oahu. My shoe size wasn't available in some styles which is the only reason this review isn't a 5-star.”

“I didn’t know that they only give you 14 days for your order to be picked up. I am a busy mom, so I missed the 14 days. I came in today and Maxine was able to help my husband and I with the orders we placed online, she found all the items for us and make sure that we get all the same items. Maxine has excellent customer service. THANK YOU MAXINE!”

“I came into this store to shop for my sister. I love how the employees greeted us when we entered and how organized everything is.
When I looked at something, the workers would point out details about that specific item. Shout out to Reny! :)”

“The staff at this location are amazing. We especially appreciated Ashleigh because my husband could not find the right size in the Teva sandal he liked. Ashleigh offered to call the store in Windward Mall which had it and she put a hold on it for us to pick up. Great customer service is important with the competition out there for our retail dollar!”

“We pay tribute to her for her prompt and accurate response to customers without waiting even in the midst of a busy store atmosphere. We are grateful to the company for the professionalism of Mrs. Lim, who is undoubtedly an essential employee for Clark.”

“Shopped today, July 18,2025, and all sales associates were courteous, and extended help if needed. An associate, named NICK (Nicki), was very informative, very welcoming, and funny- I was intrigued by her presence, so fashionable, so different, loved taking in the detail of herself, and a breath of fresh air to an outlet retail store. By the time we paid for our purchases, I realized that she may have been the store manager on duty. CROCs is fortunate to employ Nick and all the other helpful sales staff. Kudos to CROCs.”

“Went to Skechers with very specific features in the shoes that I was looking for.

During my search I was helped by Bryan, Marck, and Patrick (I was in there for quite a while). Kudos to the three - great customer service - helpful, friendly, with good product knowledge. And patient! 😊

Purchased 2 pairs that I’m very happy with.

Props to Josh (region manager) who happened to be in the store. I passed on my compliments and it’s apparent that he’s very supportive of the store management and staff.”

“It's definitely a preference thing. I am an Adidas fan so obviously I go to the outlet. They typically have sales and the selection of gear is more than adequate. More often than not I spend less here than I would at a retail store.”