B's Ace Hardware is a friendly and helpful hardware store dedicated to providing an excellent customer experience. Customers appreciate the well-stocked, clean, and organized store environment, which makes shopping easy and pleasant. The staff is known for their kindness and willingness to assist with anything on customers' lists, often going above and beyond to ensure satisfaction. For example, the store’s manager showed exceptional customer service by exchanging a product with no warranty, demonstrating a strong focus on customer loyalty. Employees are praised for their helpfulness, with some staff members recognized for their outstanding service and dedication, reminiscent of a more traditional approach to retail. Shoppers also value the personalized attention they receive, such as having plywood cut to specifications or being treated like VIPs. Overall, B's Ace Hardware is considered a reliable, welcoming place where customer needs come first, making it the go-to store for hardware supplies and friendly service.
Above and beyond customer service by Ed. Really great store cat. And the store has recently generously donated supplies for an important community charity project. .
April 2026
Great hardware store staff is friendly and very helpful
March 2026
no bike racks, bit they bring your order out to your vehicle 🛴
