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“Phenomenal place! I was searching all over town for a particular kind of metric screw in multiple sizes and had no luck. I saw this place online, thought I'd check it out, found they had every screw I needed and then some! I also mistakenly bought a handful of the wrong size screw so I went back a couple days later asking about returns and they were happy to help. All around fantastic place with a large inventory, great staff, and great prices too! I'll certainly be returning here in the future when I need more screws and other hardware.”
“Absolutely exceptional customer service and support. Their VP Mike showed me around the shop, asked good questions about my application, and made sure I had the knowledge and rigging hardware to accomplish my goals. They have great prices and are very competitive, better selection than online retailers. If you need rigging hardware this is your one stop shop. Don’t hesitate, the price, quality, and selection is outstanding.”
“My experience with D&B supply was not as fulfilling as I needed it to be. I was searching for some fabric mender, they didn't have any to my surprise But store was clean and organized.”
“Above and beyond customer service by Ed. Really great store cat. And the store has recently generously donated supplies for an important community charity project. .”
“I am a long-time customer of Woodcraft Boise and have always been pleased with the service I have received from them. My latest experience is no exception. I needed a sheet of 1/4" white oak plywood with a solid core and good both sides. The store did not have it in stock, but the young man who helped me contacted a supplier, made sure it was what I wanted, and ordered it for me. They also cut it into pieces (for a small milling fee) so I could carry it in my car. I am extremely happy with the service and the wood. It is exactly what I needed.”
“Toni is amazing! I had problems with another company sending me the wrong item and pushing the finish date of my job back an extra 2 weeks. I contacted Toni late Wednesday afternoon hoping she'd be able to help and she absolutely helped. Not only did I receive the tool I needed on Thursday....the very next day but also refunded my some of my shipping cost since the website had a much higher shipping cost. She could've easily just charged me what the website quoted and I wouldn't known any difference. This will be my new go to for any of my specialty tool needs. Thank you again Toni.”
“From the moment I walked in, Richie made me feel genuinely welcome. No pressure, no sales pitch, just warm, attentive service from someone who clearly loves what he does. He took the time to understand exactly what I needed and guided me to the perfect choice.
His communication was exceptional, every question answered promptly, every detail handled. He went above and beyond in a way that’s genuinely rare these days. And the experience didn’t stop there. The delivery driver was equally impressive, professional, courteous, and careful with everything.
The Fixture Gallery has earned a lifelong customer. Anytime I need home fixtures, I know exactly where I’m going and exactly who I’m asking for. Thank you, Richie and team!”
“My husband and I had the absolute best experience with Andrew today. The water coming out of our main shower head has reduced to a drizzle and we assumed we had to replace the entire shower system. Andrew suggested we take the shower head off and soak it in vinegar to see whether there is improvement before spending money on a new one. We were extremely pleasantly surprised to find him so honest because we would’ve replaced the entire system if he told us we needed to; however, he also said, if the vinegar doesn’t work, we only have to replace the shower head. This company is so lucky to have somebody like Andrew as this is the type of company I want to give my money to if it becomes necessary. He also spent quite a bit of time researching possible replacements if we end up needing to do so. I will happily refer other people to Consolidated Supply Company.”
“B's ace is cool, they're super nice, have a shop cat, have free kid activities and a really good BBQ section. Perfect for dads to visit with their kids”
“Over the past few months I’ve been working at picking a new exterior color for my house. This team was pretty great from making me tons of samples to paint matching a color I brought in to suggesting the right products to use. Even if your project isn’t as involved I’d recommend using them for your paint needs.”
“Since they expanded into the store that closed beside them, D&B is a great alternative to the big box home improvement stores. They don't have everything, but 9 times out of 10, they have what you need at similar prices. Very friendly and helpful staff, dog friendly with a couple new bath stations, and I like supporting a smaller regional business.”
“I had a fantastic experience at this store today. The employees were incredibly knowledgeable about their products and took the time to understand my specific goals. Instead of being pushy or rushing me into a sale, they asked thoughtful questions to ensure I walked out with the exact items needed for my project. It is rare to find customer service that is both highly expert and completely pressure-free.”
“I placed an urgent order for tiles online through homedepot.com, opting for overnight delivery and paying the additional delivery fee. However, I received an email notifying me of a day's delay in the delivery schedule. Upon delivery, only 18 pieces of tile were brought instead of the 18 cases I had paid for. I had the delivery on my surveillance cameras as proof. My attempts to resolve this over the phone with homedepot.com were met with frustration as I was put on hold and eventually transferred to an office that was closed for the day. Seeking resolution, I visited the Eagle Home Depot, only to find out that they couldn't credit me for the missing tiles and advised me to contact homedepot.com for reimbursement. This situation highlighted the clear distinction between homedepot.com and physical Home Depot stores. To ensure my tile installation could proceed as planned, I repurchased and picked up the missing tiles in Meridian where more were located, initiating a two-day ordeal spent communicating on the phone with homedepot.com. It was only after finally being transferred to the Boise Home Depot that I found relief. Steve Snead, whose assistance was invaluable, stepped in to resolve the issue. Steve's dedication, problem-solving skills, and commitment to customer satisfaction were evident throughout our interaction. He remained on the line with me, diligently coordinating with homedepot.com until the matter was satisfactorily resolved. Prior to encountering Steve's exemplary service, I was left dissatisfied and disillusioned with Home Depot, questioning any future big-ticket purchases from the company. However, Steve's exceptional handling of the situation has completely changed my perspective. His professionalism, attentiveness, and willingness to go above and beyond have reinstated my confidence in Home Depot. Steve's outstanding assistance has not only resolved my immediate issue but has also restored my trust in the company. Home Depot is fortunate to have such a dedicated employee, and I am grateful for Steve's exceptional support.”
“The service you get at the Johnstone Supply Boise branch is the best. The team is not only quick and reliable, ensuring my orders are always correct, but they're also incredibly helpful and knowledgeable. They've been a huge help in finding the more unusual items I've needed. Thank you to the entire team for the outstanding support.”
“This store has been so handy! I live nearby and have popped in for a few things over the years and they are always friendly and nice. I’ve never been mansplained by anyone and I really appreciate that! Keep it up!”
“I was looking for two very small o rings. The guy up front was very helpful. There were two sizes that might fit but he could not be for sure. It really wasn't worth his time and yet he helped me anyway. He didn’t even charge just let me take them as samples. Two guys told me to try out Tacoma screw and they gave me five star service.”
“Great place for getting HVAC equipment and other such items. Be warned you need a contractors license to buy any equipment, fittings and venting items a lay person can buy.”
“Prices are up with tarriffs, but generally good supply of products at relatively cheap price. 20% coupon on most expensive products now are intermittent vs always available in the past.”
“Best Local company for multiple medical and commercial products / services. Had to order my oldest son a nebulizer. Norco really came through. Saved his life. Thank you for everything.”
“awesome place to shop for pre-owned items. All of these bad reviews are ridiculous, if you want perfect customer service then go to the big box stores that are 5 times more expensive”
“The girls that helped me where so knowledgeable and friendly. It did not feel like a big box store where you're wandering around aimlessly. It felt more like your small town store that has everything. Thanks”
“I am very impressed with Christina at the Boise showroom. She helped us select faucets, sinks, toilets, and other plumbing needs for our DIY projects. She recommends high-quality products with a great value (not always the high-end prices) and we were very happy with the service and the delivery timeframes. I highly recommend the Standard Plumbing showroom in Boise.”
“Paul from appliance was amazing to work with! He really helped us out today with getting a new washer and dryer!(: very kind and appreciate him to the fullest! Thank you Paul!”
“I went in on August 6 after not finding what I needed at another store 30m before close thinking it would be quick, but to my surprise everyone else was there to do what I was doing.... Getting paint for my senior to paint his parking spot!
There was an associate with longer hair working with the assistant manager (whose name I did not get because I was overwhelmed and felt so bad they were so busy) who helped me with so much kindness and patience! I was so thankful for her and her amazing grace while helping myself and others who came AFTER me that were going to keep her very late after close! She worked fast and with a smile! I appreciate her so much!
Thanks to her my son was able to have an experience I never got and I'm truly grateful for her.
Please know you are seen and appreciated and Lowe's is very lucky to have such an amazing, dedicated employee who treats customers well and does a great job!
Thank you so much!”
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“The young lady at the counter was super helpful. I needed replacement hinges for cabinet doors. Unfortunately, the hinges are no longer available. However, the young lady (unfortunately I can't remember her name) took the time on her phone to research online to find an alternate hinge replacement! She actually found the exact hinge to replace the hinges that were no longer available. Thank you, Advanced Hardware! I will be back. Highly recommended. 👍”