Animal Care and Control

Community Services/Non-Profits
Hours: Animal Care and Control is a local organization that has received mixed reviews from the community. While some customers have praised the staff's kindness, efficiency, and knowledge, others have reported negative experiences with rude receptionists and administrative issues. The organization is known for being a safe haven for abandoned animals, with a no-kill policy that gives rescued pets a chance at finding new homes. Customers have expressed gratitude for the staff's willingness to listen to their stories and help with rehoming pets during difficult times, such as in the case of a family dealing with a death and hospitalization. However, one customer had a frustrating experience with a receptionist who was dismissive and unhelpful when the customer was trying to retrieve their cat. The organization also faced issues with misspelling the cat's name on the tag and failing to promptly send a corrected tag, which caused inconvenience for the disabled customer. Despite these challenges, the organization has been commended for its efforts in caring for wildlife, with customers reporting positive experiences in donating food and supplies. Additionally, the organization has been praised for its flexibility in adjusting fees to make it more affordable for pet owners to reclaim their animals. Overall, Animal Care and Control appears to be a mixed bag, with both positive and negative experiences reported by the community. The organization's dedication to animal welfare is evident, but there is room for improvement in customer service and administrative processes.

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1. Boise, Idaho