DICK'S Sporting Goods in BOISE is a go-to destination for sports, exercise, officially licensed, and outdoor equipment needs. It carries a wide assortment from top brands, including footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment. The store is well-stocked with the latest gear and has a pretty good golf selection and decent baseball section. Prices are fair. Reviews on customer service are mixed. Some report excellent, knowledgeable, and respectful service, with staff willing to help find items and save time. Other experiences describe horrible customer service, noting it is impossible to find help, with employees who are not friendly or courteous, making for a weird experience. Some customers find it more like a self-serve warehouse.
Tre that works in the shoe department was extremely helpful and professional. He was super knowledgeable and patient. He helped us find exactly what we needed.
September 2025
Best customer service ive had in awhile. Its nice to know some businesses still carry being detailed and helpful. Darrin I believe ir was in the shoe department today. Hes fantastic and very helpful and understanding in trying different shoes. Ill be returning to this location
August 2025
Thanks Sasha and Jason in Boise for getting right to the bottom of an issue we had with a purchase. Excellent and highly professional customer service!
