Eastside Cycles is a full service bicycle shop located in Bown Crossing in east Boise. It carries a full range of bikes, components, and accessories and services all types of bikes. Reviews consistently highlight excellent and over-the-top customer service. Staff are described as helpful, patient, and going above and beyond expectations. They offer support at a reasonable price and deliver great service even when very busy. Specific examples include staff adjusting a wrongly assembled scooter handle, tirelessly finding exact parts and correct pieces for a bike model, and providing incredible personal effort to help a customer replace a needed item. The shop is also praised for excellent communication, enabling same-day appointments, and completing work quickly and efficiently. Customers note the super cool environment and feel treated well regardless of what they are purchasing. The shop receives the highest recommendations and is considered a rad and 10-star place.
A high quality shop. Experienced, knowledgeable, honest, predictable.
August 2025
I seldom write reviews, but I am so impressed by this bike shop that I had to say something. These guys know bikes. They are also prompt in their service, fair in their pricing, and just a solid all around business.
July 2025
I have been using this store for a couple of years now they repair all of my bicycles And trikes for me and my children I couldn’t recommend them higher. The level of customer service is amazing. I get treated like I’m important every time I enter the door thank you Patrick and crew I’ll be back!
