Enterprise Rent-A-Car
Car RentalHours:
9213 W Fairview Ave, Boise ID 83704 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car provides vehicle rentals from thousands of locations. The business receives mixed reviews regarding its service and vehicles. Some customers report very positive experiences, praising the customer service as great, helpful, and the best. Staff members are noted for going above and beyond, working hard to provide special accommodations, ensuring customer satisfaction, and offering kind gestures like a ride home. Communication during the rental process is described as great. However, other reviews highlight significant problems. Customers report issues with vehicle safety features and mechanical problems, such as cruise control that didn't work, which created dangerous situations. There are complaints about difficulties in resolving these issues, including an inability to swap for a working vehicle at multiple locations and problems contacting the office. Some customers express being upset with their treatment and the final charges, which were higher than agreed. These experiences have led some to consider other rental companies.
Most Recent Reviews
November 2024
The local office was very accommodating when I needed to extend my rental without any additional fees. They were very courteous and the vehicle very was very clean.
October 2024
Cruise control didn't work and Theo called to ask how my trip was I was unable to call the number back he gave me just rings forever only 3 stars
March 2024
Fast, friendly and affordable with a upgrade on most of the time.
More Comments(125)
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