Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car provides vehicle rentals from thousands of locations. The business receives mixed reviews regarding its service and vehicles. Some customers report very positive experiences, praising the customer service as great, helpful, and the best. Staff members are noted for going above and beyond, working hard to provide special accommodations, ensuring customer satisfaction, and offering kind gestures like a ride home. Communication during the rental process is described as great. However, other reviews highlight significant problems. Customers report issues with vehicle safety features and mechanical problems, such as cruise control that didn't work, which created dangerous situations. There are complaints about difficulties in resolving these issues, including an inability to swap for a working vehicle at multiple locations and problems contacting the office. Some customers express being upset with their treatment and the final charges, which were higher than agreed. These experiences have led some to consider other rental companies.

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1. Boise, Idaho