Franklin Building Supply, located on Franklin Road between Five Mile and Cloverdale in Boise, is a friendly and helpful business dedicated to supporting building professionals and DIY customers alike. The knowledgeable team is known for their excellent customer service, making visitors feel welcomed and valued. Customers appreciate the staff’s willingness to assist with various needs, from purchasing lumber and door handles to resolving window issues. The staff members are often praised for their professionalism, friendliness, and ability to remember returning customers. In particular, the door shop team is highly recommended for their accommodating attitude, fixing and re-keying door handles with care. The store also stands out for its cheerful and humorous billboard messages, which many locals enjoy during their daily commute. The overall experience at Franklin Building Supply is characterized by quick, attentive service and a warm, approachable atmosphere that keeps customers coming back. Whether for a simple purchase or expert advice, the store is recognized for making customer service a priority, creating a positive environment for all who visit.
We will definitely order our decking materials for our project here, fantastic selection compared to Lowes/Home Depot. Very helpful and knowledgeable staff (Riley).
April 2026
Was doing an interior job and needed one piece of baseboard for an older home. Needed to match the existing trim and they had exactly what I needed. Next time I will be going there first instead of running around to the other guys. Excellent customer service, very friendly staff!
December 2025
Expert, helpful assistance every time! Nicest builders selection of tools.
