Jacksons Food Stores is a gas station and convenience store located in Boise. It is an older, smaller location but offers many great products, including lots of spicy hot flavored snacks. The employees are generally friendly and provide excellent service, with one attendant famously helping a customer in need. It is a frequent stop for people commuting between home and work.
However, a customer recently reported a significant problem with the gas pumps. An attempt to use rewards caused the pump to freeze and place a $100 authorization hold on their account. The employee contacted was unhelpful, blaming the pump and stating they could not see the transaction, leaving the customer to wait 24 to 48 hours for the bank hold to clear. This incident contrasts with otherwise positive experiences, as the customer had used the station frequently without prior issues.
I go in here a lot for gas and snacks. Some days it’s great others it’s fine. Today (19SEP2026, 6pm) I want to give a shoutout to the lady working who took the time to show me how to use the rewards app. Great customer service from her and I just wanted to say I appreciated it.
October 2024
Cameron was incredible! Bathrooms were beyond on point! Give that man a raise!
May 2024
Great employees always friendly store is usually very clean. I'd recommend this store over any other jacksons!!
