KeyBank, based in Cleveland, is one of the largest bank-based financial services companies in the U.S., managing assets of about $93.8 billion. It offers a wide range of services, including investment management, retail and commercial banking, and consumer finance, available through over 1,200 ATMs, branches, and online platforms. Customers appreciate the friendly and helpful staff, particularly noting the branch manager's approachability. The bank's locations are clean and well-maintained, contributing to a positive customer experience. Additionally, the recent mural by artist David Carmack Lewis on the Key Bank building adds a unique touch to its presence in the community.