This U.S. Bank Branch is noted for its excellent and friendly customer service from a great team. Multiple reviews highlight employees who are kind, helpful, respectful, and knowledgeable. Specific mention is made of staff members who provide fast service, are incredibly knowledgeable, and offer great conversation. Customers appreciate the human service and feel the employees genuinely care, with some going out of their way to visit this specific branch. One reviewer observes that the location has turned around a past reputation. There is also appreciation for the availability of in-person banking services at this site.
Wonder how long brick & mortar banking wil be available! This is my 3rd bank in same Hillcrest site! Two banks on Vista no longer here!! Appreciate having human service! My account allows for free certified checks!
October 2023
Special thanks to Arashi. Very friendly customer service, very knowledgeable, and get the job done pretty quickly. I am very grateful for the help and great customer service attitude. Thank you so much
September 2023
Great employees who understood what i wanted and made it happen. It's been a long time since I felt like a bank employee cared about me as a customer.
