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April 2025 by Fred Dahlberg
They did a fast and good job. I took it in on Friday and they went out of their way so I could pick it up on Monday. THANK YOU!
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March 2025 by Larry Anderson
Friendly and knowledgeable
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March 2025 by joanna cord
We had a great first experience. My son had an old guitar that really needed the strings replaced and some extra tweaking done. They did it within hours and didn’t even charge us for the extra stuff. I would definitely go back and recommend to my friends and family.
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February 2025 by Heather Custodio
What a wonderful shop with the most amazing and knowledgeable musicians!!
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November 2024 by Michelle Melendy
Burt is the most kind and caring dude you’d ever meet he’s super helpful and gave us a great discount
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October 2024 by Jay Carkhuff
Denny repaired my trombone quickly and the cost was very reasonable. The customer service here is always excellent.
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September 2024 by Maureen Howard
Took time explaining things and checked for parts on the Internet for us.
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August 2024 by jay donihoo
Nice local music store. Wanted to bring gear back to Dallas with me.
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June 2024 by Vinnie Sanchez
Best place in the 208 for all of your music needs! Very friendly and knowledgeable!
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June 2024 by Shieva Pretty
The guy working at the desk was very nice and very helpful!
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March 2024 by Ed K.
Nice place small town of Coeur d'Alene, of course... Very helpful. Keep business local.
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March 2024 by Numblifer
Took my bass in to get rewired here and Gary did such an amazing job! He went over and beyond by not only cleaning up the mess of wires on the inside but making sure everything else was up to par on the outside and road ready!! Not only did it feel better than when I first had it but they were quick and cost effective. I’ll be coming back for sure!
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March 2024 by Melanee M
The fellas that run this shop are so knowledgeable and friendly. Love this place.
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February 2024 by Kiowa P.
I have an Ibanez electric acoustic that I've had for over a decade. Lately it just hadn't been playing/sounding right. I'm far from a talented player and know even less about how to fix a guitar. Took it in to Burt's yesterday morning and Gary immediately spotted the neck was starting to warp. Gary did a super quick adjustment on it and I'll be darned, it played & felt almost like new and sounded great again. Gary was incredibly kind and treated me with respect. I didn't feel judged at all despite my lack of skill while I was testing it out in the store after his adjustment. The price he charged me was more than fair, honestly I wanted to pay him more. 100% would recommend going to see Gary for any issues your guitar has.
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January 2024 by Diane H.
I have a Martin acoustic that has needed attention on 4 different occasions in the last 4 years. The last was just last Friday. I expected to leave it with Gary when my wife n I went in. The neck was what I thought "tweaked" because the high E string would not respond from the 5th fret up. A couple other stings buzzed also. In the matter of 15 minutes Gary had found that the body bridge was to low (my fault) & put a shim under it, reinstalled my almost new strings, retuned it then handed it back to me. This was like a favor for very little $. They are like a down home Music store the way it used to be back in the 1960's or 70's. Good people ! I would go no where else with any of my 5 Guitars.
