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February 2024 by Teresa Espe
They really are professionals! You can't go wrong with Crash Champions! ! L. 'Qf
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January 2024 by Jennifer Taylor
Very friendly, communicated very well, and a quality job. Thank you!
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January 2024 by Georg Bobella Jr
Car was not inspected I feel properly prior to telling customer car is ready for pick up. Poor attention to detail.
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January 2024 by Blane Crawford
Good experience, on time!
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January 2024 by Thomas Bennett
These guys kept me updated throughout the entire process and got my truck back before promised. They were professional and pleasant to work with.
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January 2024 by Sally Albert
Crash Champions is the only Collision Repair business I would recommend in and around Coeur d'Alene !!! Completely SATISFIED with the staff and work.
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December 2023 by 208
Rob was a pleasure to work with! Highly recommend.
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November 2023 by Peter X
If I could give less than 1 star, that would happen. This place had my car for nearly two weeks before they even started it, all while telling me that it was “going in today” when I’d call. They didn’t actually do any work on it till day 12 and then told me it would be another week before they could even get the car back to me because they ordered parts on that day that wouldn’t be in for another few days. How about try ordering the parts when you get the vehicle instead of waiting till you start working on it. All the work needing done on the car would have only taken a couple days to do, nothing major. I only went here because it’s where the insurance company suggested, but I will NEVER bring my work to this company again! Completely unprofessional and continuous lies.
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November 2023 by Daphne Ove
I have had a couple of good experiences but this last one was the worst! First our car was hit by someone else whose insurance covered the repairs. We went over what needed to be repaired and some how the back quarter panel was never touched and they said the insurance would not cover it but this turned out to be a lie! They just missed it when they submitted it to the insurance. Also they lost our back floor mats and would not make it right.We had to do another round of repairs which ment another car rental which always takes forever to get done and when we got the car back it had a new scratch on the top over the passenger door on the opposite side of the car from when they took of the roof rack or replaced it!They are hiring young unexpected people to do the work and it is just not as good as it used to be when the other owner had it!I would avoid this particular Crash Champions in Coeur d’Alene as they are not what I would call reliable!I will not go back even if I have to drive farther to avoid this shop!
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November 2023 by Glenda J
I went to this place based on my last experience from previous owners. The work done was sufficient, however I can’t recommend this place. They won’t order the parts until after you’ve dropped your car off. Which means it could sit there for almost 5-wks “because we have no room to store parts,” or “they didn’t send us the parts,” or “we can’t find an after market part.” It was 5-wks of waiting…without a car…..they couldn’t finish the work so I took my car to Grizzly Glass who got me a new windshield in 3-days. They claimed they couldn’t find a windshield since my car was a 23. Hmmm. Maybe so…but GG had me a new windshield in literally 3-days. Something didn’t add up. I pray I have no issues with anything because I don’t want to go back for anything. My car sat next to a dumpster out of view from business for 4-weeks. Btw, my car had minor damage. I feel their system is flawed. Don’t have us make an appointment for repairs and then order parts, which could take weeks to arrive. I’d think they would be able to time things better.
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September 2023 by Brandy Thiel
Customer service was great, repair was done properly, & I was kept updated along the way. In this current time with all the trouble getting parts they were able to get my car repaired & back to me before many other places said they could even start.Service: Body & Trim
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September 2023 by Carl Eaton
It was a pleasure using Crash Champions. They were fast and Robert kept me up to date on everything as we went along. Work was excellent, I would not go anywhere else!Services: Painting
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September 2023 by Rebecca Anderson Potts
Great service. The staff paid attention to detail. My Jeep was returned to me fixed and professionally detailed.Service: Body & Trim
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July 2023 by John Klassen
Tony and his crew saw us thorough the entire body repair process with utmost respect and professional customer service. They listened and responded to all of our questions and concerns, taking nothing for granted. They did beautiful work in a most personal way. I highly recommend Crash Champions of Coeur dAlene.Service: Body & Trim
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July 2023 by Scott S
Outstanding work!! This is the second vehicle we have had repaired by them. I would recommend.