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October 2023 by Kayy
Great bank. But the online banking is not working at all. They were super welcoming when I came to get a new card. Helped me contain my toddler who was way to curious of the place ? but they have been awesome. Now if only they can fix the app so I can actually check my account when needed
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March 2023 by Riley Kinney
Since merging with Umpqua I’ve had nothing but problems with this bank. ATM use, online, and mobile banking are all randomly not working most days. No email or text to let its clients know. I’ll be closing my account and moving to a bank that will let me use my card when and where I want, unlike Umpqua. If I could rate zero stars I would unfortunately I have to give them one even though it’s undeserved.
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July 2021 by Ashlee Davis
If I could do negative stars I would. Every single time I come to this bank they have some excuse for why they cant help me. I AM A MEMBER IF YOU CANT HELP ME WHO ARE YOU HELPING EXACTLY. I was told this time around they couldn't cash my paycheck and had some excuse for why they couldn't do so. I have cashed checks before and withdrew the entire amount on a zero balance so they have no excuse for not helping me. Previously a check I mibile deposited was rejected and when I went in to cash it a few days later they tried to tell me it had already been cashed. Whoever is in charge here is lying through their teeth to your customers. I will never bank with a place that wont help their members but somehow has the funds to spend money on tiny couches that hold your name plates. As I was leaving I heard the manager laugh with the assistant and call me trashy.
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August 2019 by Cassidy Bones
We switched to Columbia Bank in January and I cannot possibly say enough kind things about Columbia and their team! They have been so helpful and accommodating, the products they offer are above and beyond, and the company itself is always investing in the education of their team... how cool is that?! 10/10 recommend this team and the bank itself!
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October 2017 by Instant Tax Solutions
This bank is amazing! Great people helping small businesses! Krissy and Mary have been fantastic with helping our business get loans to build a new office building. We have switched all of our accounts from B of A to Columbia, and highly recommend others do this as well!